Retail Sales Associate - Create Joyful Customer Moments

Daiso USA; Rancho Cucamonga (CA); On-site; USD 28,000 - 36,000; Full time

Job summary

Daiso USA is looking for a friendly Store Sales Associate to help customers, answer questions about products and promotions, and guide shoppers to fitting solutions in our Rancho Cucamonga store. You will greet guests, identify needs, upsell where appropriate, maintain neat merchandise presentation, handle transactions accurately, and support opening/closing duties and teamwork.

A positive attitude, reliability, and strong communication skills are valued as you contribute to a welcoming shopping

Qualifications

• High School Diploma, GED, or equivalent preferred.
• 0-2 years of relevant retail, customer service, or sales experience preferred.
• Prior retail sales experience, sales associate experience, or similar customer-facing experience is a plus.
• Prior experience supporting opening/closing, task coordination, training, or shift support is a plus for Lead Shift assignments.

Responsibilities

• Greet and direct customers in a friendly and professional manner.
• Answer customer questions about products, promotions, discounts, and special offers.
• Identify customer needs and recommend products or solutions to support the shopping experience.
• Upsell through appropriate product recommendations and maintain awareness of new products and promotions.
• Promptly resolve customer concerns when able and elevate complaints or sensitive issues to store leadership when necessary.
• Organize merchandise on shelves and restock merchandise when low or empty.
• Assist with back stockroom organization and set up of merchandise displays on the sales floor.
• Maintain a clean, organized, and safe sales floor, checkout area, and back stock area.
• Assist with receiving, organizing, pricing, labeling, and replenishing merchandise.
• Perform routine inventory counts and support inventory management activities as directed.
• Operate the cash register and accurately process cash, check, credit card payments
• Complete store administrative tasks as directed by the Store Manager or Assistant Manager.

Skills

Customer service

Communication skills

Sales experience

Cash handling

POS systems

Teamwork

Education

High School Diploma or GED

Tools

Point-of-sale systems

Job description

Daiso USA is looking for a friendly Store Sales Associate to help customers, answer questions about products and promotions, and guide shoppers to fitting solutions in our Rancho Cucamonga store. You will greet guests, identify needs, upsell where appropriate, maintain neat merchandise presentation, handle transactions accurately, and support opening/closing duties and teamwork.

A positive attitude, reliability, and strong communication skills are valued as you contribute to a welcoming shopping