Retail Sales Associate — Create Joyful Customer Connections

Daiso USA; Germantown (TN); On-site; USD 28,000 - 36,000; Full time

Job summary

Daiso USA is seeking a Store Sales Associate in Germantown, TN. The role focuses on delivering friendly, customer-focused service, answering questions, and processing transactions to support a welcoming shopping experience.

Responsibilities include merchandise presentation, restocking, and supporting store operations. Lead Shift duties may apply, including coordinating tasks and assisting with opening/closing procedures to ensure a smooth day at the store.

Qualifications

• Excellent communication skills and ability to build positive relationships with customers and team members.
• Customer-focused mindset with a positive attitude and desire to resolve issues promptly.
• Ability to perform in a fast-paced environment and manage multiple priorities at the same time.

Responsibilities

• Greet and direct customers in a friendly and professional manner.
• Answer customer questions about products, promotions, discounts, and special offers.
• Identify customer needs and recommend products or solutions to support the shopping experience.
• Upsell through appropriate product recommendations and maintain awareness of new products and promotions.
• Promptly resolve customer concerns when able and elevate complaints or sensitive issues to store leadership when necessary.
• Organize merchandise on shelves and restock merchandise when low or empty.
• Assist with back stockroom organization and set up of merchandise displays on the sales floor.
• Maintain a clean, organized, and safe sales floor, checkout area, and back stock area.
• Assist with receiving, organizing, pricing, labeling, and replenishing merchandise.
• Perform routine inventory counts and support inventory management activities as directed.
• Operate the cash register and accurately process cash, check, credit card payments
• Complete store administrative tasks as directed by the Store Manager or Assistant Manager.
• Follow company policies, procedures, safety expectations, and loss prevention practices.

Skills

Customer service

Communication

Cash handling

Sales / upselling

POS systems

Inventory awareness

Team collaboration

Reliability / punctuality

Education

High School Diploma or GED

Tools

POS system

Inventory management software

Job description

Daiso USA is seeking a Store Sales Associate in Germantown, TN. The role focuses on delivering friendly, customer-focused service, answering questions, and processing transactions to support a welcoming shopping experience.

Responsibilities include merchandise presentation, restocking, and supporting store operations. Lead Shift duties may apply, including coordinating tasks and assisting with opening/closing procedures to ensure a smooth day at the store.