Retail Sales Associate — Brand Experience & Growth

New Balance, Inc.; Aurora (OH); On-site; USD 18,000 - 26,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

401K

Lifestyle reimbursement

Vacation days

Holidays

Parental leave

Employee discount

Job summary

New Balance, Inc. is hiring Retail Sale Associates in Aurora, OH to deliver outstanding customer service and product knowledge. You will greet customers, assess their needs, explain features, and guide them through the purchase with confident closing.

You will maintain a clean, well-stocked floor, assist with fitting products, and communicate promotions. A flexible schedule, 18+ age requirement, and basic math skills are essential.

Qualifications

• Must be 18 years of age or older.
• Past retail experience preferred, but not necessary
• Strong customer service and verbal communication skills
• Demonstrated ability to flourish in a team environment
• Familiarity with cash register functions
• Ability to quickly perform basic math
• Willingness to work a flexible schedule that may include weekends and holidays
• Ability to lift up to 50 lbs with assistance; stand for extended periods; climb stairs occasionally

Responsibilities

• Provide customer service using proper selling techniques, product knowledge, and the GUEST service model.
• Greet and make customer contact; understand the customer's needs; educate on product features and benefits.
• Solve customer problems and answer questions; transact the sale through selling and closing.
• Correctly measure and fit customers with appropriate NB product.
• Inform customers about promotions; keep the floor neat, organized, and well stocked.
• Ensure items are labeled and price marked; protect products by tagging and monitoring stock; report shrinkage and safety issues

Skills

Customer service

Verbal communication

Team player

Cash register

Basic math

Flexible schedule

Job description

New Balance, Inc. is hiring Retail Sale Associates in Aurora, OH to deliver outstanding customer service and product knowledge. You will greet customers, assess their needs, explain features, and guide them through the purchase with confident closing.

You will maintain a clean, well-stocked floor, assist with fitting products, and communicate promotions. A flexible schedule, 18+ age requirement, and basic math skills are essential.