Retail Sales Associate — Apparel, Merchandise Discount

EXPRESS; Lake Charles (LA); On-site; USD 24,000 - 32,000; Full time

Benefits offered by this job

Merchandise discount

Paid Time Off

Parental leave for new moms and dads

401(k) with Company match

Health, dental and vision coverage

Job summary

PHOENIX is seeking a Retail Sales Associate for the Prien Lake Express location to deliver a great in-store experience. You will stock, assist customers, process transactions, and support store operations daily.

The role requires a high school diploma or equivalent, 0–2 years in retail, and availability for nights and weekends. Prior retail and strong communication are valued, with opportunities for growth and employee discounts.

Qualifications

• Education: High School or Equivalent.
• Years of Experience: 0-2 of relevant job experience - minimum 6 months.
• Proficient in use of technology (iPad, registers).
• Meets defined availability criteria, including nights, weekends and non-business hours.
• Meets physical requirements.

Responsibilities

• Maintain a clean and organized sales floor, checkout, fitting room, and stock room to ensure the store is safe and inviting to customers.
• Follow company policies and procedures to ensure the safety of all our associates and customers.
• Assist with product launch changes according to company SOP.
• Provide a Great Customer Experience
• Deliver on all aspects of the customer experience model.
• Process transactions quickly and accurately reducing the customers wait time.
• Positively resolve customer service-related issues as they arise and determine resolution or elevate further - communicate all issues and resolutions to Store Management.
• Drive credit and loyalty member programs by explaining benefits and encouraging customers to participate.
• Other essential functions may occur as directed by your supervisor.

Skills

Previous retail experience

Customer service

Strong communication

Team collaboration

Education

High School or Equivalent

Job description

PHOENIX is seeking a Retail Sales Associate for the Prien Lake Express location to deliver a great in-store experience. You will stock, assist customers, process transactions, and support store operations daily.

The role requires a high school diploma or equivalent, 0–2 years in retail, and availability for nights and weekends. Prior retail and strong communication are valued, with opportunities for growth and employee discounts.