Retail Sales Associate — Fashion & Customer Experience

Express & Bonobos; Sacramento (CA); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

401(k) with match

Merchandise discount

Paid Time Off

Parental leave

Job summary

PHOENIX is seeking a Retail Sales Associate for the Arden Fair Mall Express store to deliver a great customer experience and drive sales. You will maintain a clean, inviting floor, assist with product launches, process transactions, and promote credit and loyalty programs while meeting availability and shift requirements.

Join a team that prioritizes customer service, teamwork and clear communication. The role requires high school or equivalent, ability to work nights and weekends, and comfort

Qualifications

• Education: High School or Equivalent.
• 0–2 years of relevant job experience, minimum 6 months.
• Proficient with technology (iPad, POS registers).
• Availability including nights, weekends and non-business hours.
• Able to meet physical requirements.

Responsibilities

• Maintain a clean, organized sales floor, checkout, fitting room, and stock room.
• Follow company policies to ensure safety of associates and customers.
• Assist with product launch changes according to SOP.
• Provide a Great Customer Experience and deliver the customer experience model.
• Process transactions quickly and accurately to reduce wait times.
• Resolve customer service issues and communicate resolutions to management.
• Drive credit and loyalty programs by explaining benefits and encouraging participation.
• Other essential functions as directed by supervisor.

Skills

Retail experience

Customer service

Communication

Teamwork

Education

High School diploma or GED

Tools

iPad

Registers

Job description

PHOENIX is seeking a Retail Sales Associate for the Arden Fair Mall Express store to deliver a great customer experience and drive sales. You will maintain a clean, inviting floor, assist with product launches, process transactions, and promote credit and loyalty programs while meeting availability and shift requirements.

Join a team that prioritizes customer service, teamwork and clear communication. The role requires high school or equivalent, ability to work nights and weekends, and comfort