Retail Sales Associate

Pascal Diamond LLC; West Hollywood (CA); On-site; USD 30,000 - 55,000; Full time

Benefits offered by this job

Working phone

401(k)

Employee discounts

Health insurance

Paid time off

Dental insurance

Training & development

Vision insurance

Job summary

Pascal Diamond LLC in West Hollywood, CA is seeking a passionate Retail Sales Associate to join our luxury jewelry boutique. You will greet clients, guide them through diamond knowledge, and deliver an exceptional, personalized luxury experience.

In a polished, client-focused environment you’ll build lasting relationships, educate customers on collections, process transactions, and maintain stunning displays. Weekend hours and a strong team ethos are essential to our success.

Qualifications

• Experience in luxury retail or fine jewelry preferred.
• Customer-focused attitude with strong communication skills.
• Ability to meet sales targets in a commission-based environment.
• Professional appearance matching a luxury brand.
• Weekend and holiday availability.
• Basic knowledge of diamonds and gemstones is a plus.

Responsibilities

• Greet and assist customers to deliver a luxury retail experience.
• Educate clients on diamond quality, jewelry collections, and product features.
• Build and maintain client relationships for repeat business and referrals.
• Process transactions accurately using POS systems.
• Maintain visually appealing displays and showcase arrangements.
• Meet and exceed sales goals and KPIs.
• Handle special orders, repairs, and custom requests with attention to detail.

Skills

Retail sales experience

Interpersonal skills

Sales targets/comission

Professional appearance

Diamonds/jewelry knowledge

Weekend/holiday availability

Reliability and organization

Tools

POS systems

Job description

Benefits:

• Working phone
• 401(k)
• Employee discounts
• Health insurance
• Paid time off
• Dental insurance
• Training & development
• Vision insurance

About the Role:

Pascal Diamond LLC is looking for a passionate and polished Retail Sales Associate to join our team in West Hollywood, CA. This is your opportunity to work in a glamorous, client-focused environment where luxury meets craftsmanship. If you love connecting with people and have a flair for fine jewelry, we want to hear from you!

Responsibilities:

• Greet and assist customers in a warm, professional manner to deliver an exceptional luxury retail experience
• Drive sales by educating clients on diamond quality, jewelry collections, and product features
• Build and maintain lasting client relationships to encourage repeat business and referrals
• Process transactions accurately using point-of-sale (POS) systems
• Maintain visually appealing merchandise displays and showcase arrangements
• Meet and exceed individual and team sales goals and KPIs
• Handle special orders, repairs, and custom requests with attention to detail

Requirements:

• Prior retail sales experience, preferably in luxury goods, fine jewelry, or a related field
• Strong interpersonal and communication skills with a customer-first attitude
• Proven ability to meet sales targets in a commission or goal-driven environment
• Polished, professional appearance and demeanor befitting a luxury brand
• Basic knowledge of diamonds, gemstones, or fine jewelry is a plus
• Comfortable working weekends, holidays, and flexible retail hours
• Reliable, trustworthy, and detail-oriented with strong organizational skills

About Us:

Pascal Diamond LLC is a distinguished fine jewelry and diamond retailer based in the heart of West Hollywood, CA, known for offering exceptional quality and a curated selection of stunning pieces. Our clients trust us for life's most meaningful moments - from engagements to anniversaries and beyond. We pride ourselves on a close-knit, supportive team culture where passion for luxury and craftsmanship drives everything we do.