Part-Time Sales Associate

Pascal Diamond LLC; West Hollywood (CA); On-site; USD 17,000 - 25,000; Part time

Benefits offered by this job

401(k)

Dental insurance

Health insurance

Paid time off

Job summary

Pascal Diamond LLC, a California-based lab-grown color diamond brand, seeks a Sales Associate for our Flagship store in West Hollywood. You will be the face of Pascal, helping customers discover our unique jewelry and creating a fun, memorable shopping experience.

This Part-Time role requires evenings, weekends, and holiday shifts. Top performers may move to full-time. You will greet customers, explain features, process transactions, and maintain displays while contributing to store promotions.

Qualifications

• 1–2 years retail or customer service experience in jewelry or luxury retail.
• Knowledge of jewelry features with confidence in explanations.
• Strong sales and upselling skills with a customer-first approach.
• Excellent communication and interpersonal skills.
• Ability to stand for long periods and lift up to 25 lbs.

Responsibilities

• Greet and assist customers, listening to needs and preferences.
• Provide information about jewelry products and care.
• Assist customers in making purchasing decisions and upsell.
• Process transactions, returns, and exchanges using the POS.
• Maintain sales records per company policies.
• Support merchandising by keeping displays clean and appealing.
• Respond to inquiries and resolve issues promptly.
• Build customer relationships for repeat business and referrals.
• Stay updated on product knowledge and store promotions.
• Participate in inventory counts and stock control.
• Meet or exceed individual and team sales goals.
• Follow cash handling, security, and safety standards.

Skills

Retail sales

Customer service

POS handling

Jewelry knowledge

Communication

Tools

POS systems

Job description

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off

About Pascal

Pascal is a California-based lab-grown color diamond brand inspired by Blaise Pascal's legacy of turning pressure into brilliance. With bold color and nostalgic 80s-90s vibes, Pascal speaks to Gen Z by celebrating individuality and redefining modern luxury.

https://pascaldesign.com/

The Role

We're looking for enthusiastic Sales Associates to join our Flagship store at West Hollywood. You'll be the face of Pascal, helping customers discover our unique jewelry and creating a fun, memorable shopping experience.

This is a Part-time, and schedule will include evenings, weekends, and holiday shifts. Top performers may be considered for full-time roles based on business needs and performance.

Join us to be part of a fresh, fast-growing jewelry brand, showcase your sales talent and grow with us!

What You'll Do

• Greet and assist customers, actively listening to understand their needs and preferences.
• Provide accurate and comprehensive information about jewelry products and care.
• Assist customers in making purchasing decisions and recommend suitable products.
• Accurately process transactions, returns, and exchanges using the POS system.
• Maintain sales records in compliance with company policies.
• Support merchandising by keeping displays clean, organized, and visually appealing.
• Respond to customer inquiries and resolve issues promptly and courteously.
• Build customer relationships to encourage repeat business and referrals.
• Stay updated on product knowledge and store promotions.
• Participate in inventory counts and stock control activities.
• Meet or exceed individual and team sales goals.
• Follow all company policies, including cash handling, security, and safety standards.

What We're Looking For

• 1-2 years of retail or customer service experience (jewelry or luxury retail a plus)
• Jewelry product knowledge and ability to explain features with confidence
• Strong sales and upselling skills, with a customer-first approach
• Excellent communication and interpersonal skills: able to build rapport quickly
• Problem-solving and conflict resolution skills to handle customer concerns professionally
• Proficiency with POS systems and basic sales transaction handling
• Experience with inventory control and stock management
• Reliable, detail-oriented, and professional with high integrity
• Visual merchandising skills to maintain store presentation standards
• Time management skills to balance multiple tasks in a fast-paced environment
• Flexible schedule: able to work evenings, weekends, and holidays
• Physical ability to stand/walk for extended periods and occasionally lift up to 25 lbs.