Sales Associate

Joseph Jacob Jewelers; Moorestown Township (NJ); On-site; USD 32,000 - 42,000; Full time

Job summary

Joseph Jacob Jewelers is seeking a competitive Store Sales Associate in Moorestown Township, NJ to help customers identify and purchase jewelry and watches. You will drive sales, restock, and merchandise while delivering high-class customer service to grow revenue.

Responsibilities include assisting customers, processing POS transactions, maintaining store presentation, and staying informed about product features.

Qualifications

• 3+ years in jewelry sales or related experience.
• Proven retail sales experience with a track record of meeting targets.
• Good knowledge of sales principles and customer service.
• Proficient in English; strong communication and interpersonal skills.
• Demonstrated ability to exceed sales quotas and drive results.
• Customer-service oriented with a friendly and engaging demeanor.
• Team player with strong problem-solving and reliability.
• Solid administrative skills and basic line-item management.
• High school diploma or equivalent required.
• Commitment to excellence and passion for jewelry.

Responsibilities

• Ensure high levels of customer satisfaction through excellent sales service.
• Maintain outstanding store condition and visual merchandising standards.
• Maintain a fully stocked store and manage inventory needs.
• Ascertain customers' needs and recommend matching items.
• Greet customers and assist with their purchases across jewelry and watches.
• Process sales at POS and handle payments or credit authorizations.
• Assist with receiving new shipments and stocking.
• Keep up to date with product information and features.
• Describe product benefits accurately to customers.
• Follow company policies and procedures at all times.
• Collaborate with teammates to achieve store goals and positive atmosphere.
• Perform basic housekeeping and display maintenance.
• Complete case counts and ensure loss prevention practices.
• Be flexible to work weekends, holidays, and overtime as needed.
• Perform essential functions with or without reasonable accommodation.

Skills

Jewelry sales

Retail sales

Sales principles

English proficiency

Over-achieving quota

Communication

Customer service

People skills

Basic administration

High school degree

Excellence mindset

Education

High school degree

Job description

We are looking for a competitive Store sales associate to help customers identify and purchase products they desire. Duties to include selling, restocking and merchandising. The goal is to provide high class customer service and to increase company’s growth and revenue through sales maximization.

Responsibilities

• Ensure high levels of customer satisfaction through excellent sales service
• Maintain outstanding store condition and visual merchandising standards
• Maintain a fully stocked store
• Ascertain customers’ needs and wants
• Recommend and display items that match customer needs
• Welcome and greet customers
• Manage point-of-sale processes
• Actively involve in the receiving of new shipments
• Keep up to date with product information
• Accurately describe product features and benefits
• Follow all company's policies and procedures
• Work with teammates towards store goals, creating a positive working atmosphere, and supporting each other to combine individual strengths to enhance team performance
• Operate point of sale (POS) and take payment or obtain credit authorization
• Provide estimates for jewelry and watch repairs
• Perform business opening and closing procedures as outlined in Policy and Procedures Guide
• Perform basic housekeeping, such as vacuuming carpet, cleaning display surfaces, cleaning merchandise, and washing windows
• Complete case counts
• Maintain safety and security of location by following all Loss Prevention and Security policy and procedures
• Maintain flexibility to work any shift, including weekends, holidays and overtime
• Must be able to perform the essential functions of this position with or without reasonable accommodation

Skills

• 3+ years in jewelry sales experience
• Proven working experience in retail sales
• Basic understanding of sales principles and customer service practices
• Proficiency in English
• Track record of over-achieving sales quota
• Solid communication and interpersonal skills
• Customer service focus
• Friendly, helpful, confident and engaging personality
• Basic administration skills
• High school degree
• Commitment to excellence, with a passion for jewelry with a desire to succeed.
• Compensation based on experience.