Retail Sales Associate

Forcht Group; Lexington, Northern (KY, KY); Hybrid; USD 1,653,000 - 2,066,000; Part time

Job summary

My Favorite Things in Lexington, KY, is seeking a part-time Retail Associate to provide outstanding customer service, assist shoppers, and maintain a welcoming showroom. You will handle transactions, wrap gifts, and help with inventory and merchandising tasks during the busy holiday season.

The role demands a friendly demeanor, the ability to work Saturdays (with some Sundays during Christmas), and a willingness to support a fast-paced retail environment with attention to detail.

Qualifications

• Excellent customer service and communication abilities.
• Strong teamwork and mentoring skills.
• Ability to stay calm in busy conditions and maintain a festive atmosphere.

Responsibilities

• Greet and assist every customer, creating a friendly environment.
• Help customers locate items and carry merchandise to the counter or vehicle.
• Relay customer requests to management and keep staff informed.

Skills

Customer service

Communication

Team player

Cash handling

Education

High School diploma

Tools

Cash register

Job description

We're Lexington's premiere store for quality luxury furniture, unique one-of-a-kind gifts, exquisite home décor, and professional interior design service. Take one look and you'll see why My Favorite Things creates an unparalleled shopping experience when our customers walk through the door.

Schedule

This is a part-time position and requires Saturday hours. My Favorite Things is closed Sundays, but will require some Sundays during the Christmas holiday season.

To perform this position successfully, an individual must be able to perform each essential duty and responsibility satisfactorily.

• Ensure that each customer receives outstanding service by providing a friendly environment, which includes greeting and acknowledging every customer.
• Aide customer in locating merchandise, carrying merchandise to the counter and to the customer's vehicle.
• Communicate customer requests to management.
• Maintain an awareness of products, promotions, and advertisements.
• Gift wrapping items for customers.
• Assist in ringing up sales at registers and/or bagging merchandise.
• Assist in duties to maintain a clean and tidy showroom.
• Assist in processing and replenishing merchandise and monitoring floor stock.
• Safeguard company assets.
• Perform other duties as assigned.

Qualifications

The requirements listed below are representative of the knowledge, skills, and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Ability to participate in year-end inventory and cycle counts.
• Ability to develop a healthy team environment with mentoring, coaching, and performance improvement skills.
• Ability to give full attention to what other people are saying; taking time to understand points being made, asking questions as appropriate, and not interrupting at inappropriate times.
• Ability to display a calming presence in stressful situations and high energy for a fun and festive atmosphere.
• Ability to add, subtract, multiply, and divide in all units of measurement, using whole numbers, common fractions, and decimals; calculators are available.
• Ability to manage time and be efficient and effective in the completion of assignments.

Physical Demands and Abilities

The physical demands and work environment characteristics described herein are representative of those that must be met by an employee to successfully perform the essential duties of this job. Reasonable accommodation will be made to enable individuals with disabilities to perform the essential functions.

• Must have the ability to stand, bend, and lift up to 50 pounds.
• Ability to listen to and understand information and ideas presented through spoken words and sentences.
• Ability to communicate information and ideas in speaking and writing so others will be able to understand.
• Ability to see details at close range (within a few feet of the observer).
• Ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.
• Ability to stand for long periods of time.
• Ability to demonstrate manual dexterity through use of typing on a keyboard, sorting through paperwork, reaching and grabbing objects, cutting paper or ribbon, or tying ribbon and bows.
• Ability to lift, stack and maneuver objects and boxes.
• Ability to climb a step ladder and remove objects above the head
• Ability to operate standard business equipment such as a fax, computer, printer, copier, HR time approval system, etc.
• Must be able to work on a flexible schedule that at times may include late working hours or weekend hours.

Other Requirements

• The ideal candidate must be highly motivated with a sense of urgency and the ability to work in a fast-paced environment.
• Demonstrated excellent people skills are required for all positions at My Favorite Things.
• Pursuant to the Drug Free Workplace Act of 1988, all employees must remain drug free and alcohol free when reporting to work and while engaged in any work-related activities.

EOE

We are committed to ensure fair and equal treatment for everyone we employ and as such, we are a proud Equal Opportunity Employer. We value diversity and believe employment, training, and promotional opportunities should be available to all persons without regard to race, color, gender (including gender nonconformity, gender identity, status as a transgender individual, and sexual orientation), sex (including pregnancy), age, religion, national origin, ethnicity, physical or mental disability, genetic information, political affiliation, protected veteran status or membership in the armed services, or any other consideration that is protected by applicable federal, state, and local law.

Preferred

Detail Oriented

Capable of carrying out a given task with all details necessary to get the task done well

Innovative

Consistently introduces new ideas and demonstrates original thinking

Team Player

Works well as a member of a group

Enthusiastic

Shows intense and eager enjoyment and interest

Preferred

Self-Starter

Inspired to perform without outside help

Education

Required

High School or better.

Experience

Required

Prior experience working in retail or another customer service focused business is required.

2 years:

Prior experience working in retail or another customer service focused business is required.

Preferred

Experience working in a home decor, furniture, or gift store is a plus.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.