Retail Cashier

Forcht Group; Lexington (KY); On-site; USD 16,531 - 20,664; Part time

Job summary

My Favorite Things in Lexington, KY is seeking a part-time Retail Associate to deliver outstanding customer service. You will greet customers, help locate merchandise, assist with wrapping gifts, and ring up sales while keeping the showroom tidy and stocked. Sunday shifts may be required during the Christmas season.

The role requires a flexible schedule with some late or weekend hours and the ability to lift items and operate standard store equipment. Prior retail experience is preferred.

Qualifications

• Experience in retail or customer service preferred.
• Ability to greet customers and provide friendly service.
• Willingness to assist in stocking, wrapping, and ringing up sales.

Responsibilities

• Provide outstanding service in a friendly environment and greet every customer.
• Assist customers in locating merchandise and carry items to the counter or vehicle.
• Wrap gifts and participate in ringing up sales at registers.
• Maintain a clean, organized showroom and monitor floor stock.
• Communicate customer requests to management and safeguard company assets.

Skills

Customer service

Communication

Time management

Team player

Flexible schedule

Education

High School or better

Job description

Schedule

This is a part‑time position and requires Saturday hours. My Favorite Things is closed Sundays, but will require some Sundays during the Christmas holiday season.

Responsibilities

• Ensure that each customer receives outstanding service by providing a friendly environment, which includes greeting and acknowledging every customer.
• Assist customer in locating merchandise, carrying merchandise to the counter and to the customer's vehicle.
• Communicate customer requests to management.
• Maintain an awareness of products, promotions, and advertisements.
• Gift wrap items for customers.
• Assist in ringing up sales at registers and/or bagging merchandise.
• Assist in duties to maintain a clean and tidy showroom.
• Assist in processing and replenishing merchandise and monitoring floor stock.
• Safeguard company assets.
• Perform other duties as assigned.

Qualifications

• Ability to participate in year-end inventory and cycle counts.
• Ability to develop a healthy team environment with mentoring, coaching, and performance improvement skills.
• Ability to give full attention to what other people are saying; taking time to understand points being made, asking questions as appropriate, and not interrupting at inappropriate times.
• Ability to display a calming presence in stressful situations and high energy for a fun and festive atmosphere.
• Ability to add, subtract, multiply, and divide in all units of measurement, using whole numbers, common fractions, and decimals; calculators are available.
• Ability to manage time and be efficient and effective in the completion of assignments.

Physical Demands and Abilities

• Must have the ability to stand, bend, and lift up to 50 pounds.
• Ability to listen to and understand information and ideas presented through spoken words and sentences.
• Ability to communicate information and ideas in speaking and writing so others will be able to understand.
• Ability to see details at close range (within a few feet of the observer).
• Ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.
• Ability to stand for long periods of time.
• Ability to demonstrate manual dexterity through use of typing on a keyboard, sorting through paperwork, reaching and grabbing objects, cutting paper or ribbon, or tying ribbon and bows.
• Ability to lift, stack and maneuver objects and boxes.
• Ability to climb a step ladder and remove objects above the head.
• Ability to operate standard business equipment such as a fax, computer, printer, copier, HR time approval system, etc.
• Must be able to work on a flexible schedule that at times may include late working hours or weekend hours.

Other Requirements

• The ideal candidate must be highly motivated with a sense of urgency and the ability to work in a fast‑paced environment.
• Demonstrated excellent people skills are required for all positions at My Favorite Things.
• Pursuant to the Drug Free Workplace Act of 1988, all employees must remain drug free and alcohol free when reporting to work and while engaged in any work‑related activities.

Equal Opportunity Employment

We are committed to ensure fair and equal treatment for everyone we employ and as such, we are a proud Equal Opportunity Employer. We value diversity and believe employment, training, and promotional opportunities should be available to all persons without regard to race, color, gender (including gender nonconformity, gender identity, status as a transgender individual, and sexual orientation), sex (including pregnancy), age, religion, national origin, ethnicity, physical or mental disability, genetic information, political affiliation, protected veteran status or membership in the armed services, or any other consideration that is protected by applicable federal, state, and local law.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Preferred Characteristics

• Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well.
• Innovative: Consistently introduces new ideas and demonstrates original thinking.
• Team Player: Works well as a member of a group.
• Enthusiastic: Shows intense and eager enjoyment and interest.
• Self‑Starter: Inspired to perform without outside help.

Education

High School or better.

Experience

2 years: Prior experience working in retail or another customer service focused business is required.

Preferred: Experience working in a home decor, furniture, or gift store is a plus.