Sales Associate

Mor-Furniture-a78ca54; Phoenix (AZ); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Medical-Dental-Vision

Early Wage Access

401K

Pet insurance

Employee purchase program

Employee referral bonus

Paid vacation and holidays

Recognition programs and appreciation

Job summary

Mor Furniture is seeking a Sales Associate/Showroom role in Phoenix to deliver friendly, solution-oriented service and guide customers through products, financing, and design options. You will greet guests professionally, ask questions, present options from good to better to best, and ensure a great experience from start to finish.

Responsibilities include learning customer needs, demonstrating furniture features, processing sales orders and financing paperwork, and keeping showroom displays

Qualifications

• Communication skills to read, analyze, and respond to inquiries from customers and colleagues.
• Ability to present information clearly to customers and management.
• Comfort with processing paperwork and financing-related tasks.

Responsibilities

• Learn customer needs and demonstrate furniture features.
• Guide customers through product options and value tiers.
• Process sales orders and financing paperwork.
• Maintain showroom displays and floor models.
• Set and work toward personal and team sales goals.
• Coach and support team members in delivering customer service.
• Perform additional duties to support the showroom and team.

Skills

Communication skills

Customer service

Sales skills

Tools

Microsoft Word

Microsoft Excel

Database software

Job description

Description

HRS. WORKED PER DAY: 8+ HRS. WORKED PER WEEK: 40+

WEEKENDS & HOLIDAYS REQUIRED

ROLE PURPOSE: At Mor Furniture, our Sales Associates and Showroom Managers create welcoming, comfortable experiences that help customers feel confident in their purchase decisions. This role is responsible for delivering friendly, solution-oriented service by understanding each customer's needs and guiding them through products, financing, and design options to bring their space together.

Team members in this role are knowledgeable about our products and take pride in helping customers explore features, styles, and value options - from good to better to best. You'll greet each guest with professionalism, ask thoughtful questions, recommend solutions, and follow through to ensure a great experience from start to finish.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Learn customer needs and demonstrate furniture features, including how products function and fit into their home
• Guide customers through product options and value tiers to help them make confident decisions
• Process sales orders accurately, including financing and related paperwork
• Maintain showroom displays and ensure floor models are clean, organized, and presentation-ready
• Set and work toward personal and team sales goals
• Coach and support team members in delivering excellent customer service
• Perform additional duties as assigned to support the showroom and the team

The Benefits

• Medical-Dental-Vision
• Early Wage Access
• 401K
• Pet insurance
• Ridiculously awesome employee purchase program
• Employee referral bonus
• Paid vacation and holidays
• Exciting employee recognition programs and appreciation events
• Competitive pay
• Endless opportunities for growth
• Awesome and supportive co-workers

Requirements

MINIMUM QUALIFICATIONS (The following qualifications can be acquired and demonstrated through experience, education, and/or vocational training as noted or as appropriate.)

• Communication skills: Ability to read, analyze, and interpret documents; ability to respond to inquiries or complaints from customers /employees, ability to effectively present information to top management, middle management, or employees. Ability to speak clearly and persuasively in positive or negative situations. Ability to write clearly and informatively; edit work for English structure usage.
• Technical skills: Ability to work with word processing, spreadsheet, and database software applications.
• Problem-solving: Ability to identify and resolve problems promptly; gather and analyze information skillfully; develop alternative solutions; work well in group problem-solving situations; use reason even when dealing with emotional topics.
• Visionary Leadership: Ability to display passion and optimism; inspire respect and trust; mobilize others to fulfill the vision; provide vision and inspiration to peers and subordinates.
• Strategic Thinking: Ability to develop strategies to achieve organizational goals; understand organization's strengths & weaknesses; adapt strategy to changing conditions.
• Safety and Security: Ability to observe safety and security procedures; determine appropriate action beyond guidelines; report potentially unsafe conditions; use equipment and materials properly.

The above statements are intended to describe the general nature and level of work performed. They are not intended to be an exhaustive list of responsibilities, duties, and skills. Management retains the discretion to add or change the duties at any time.