Retail Sales Associate

Princess Cruises and Holland America Line; Copper Center (AK); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Free cruise after season

Referral program

Professional growth

Rewards & incentives

Community service

Employee activities

Job summary

Princess Cruises and Holland America Line is seeking a Retail Sales Associate for the Gift Shop in Copper River Princess Lodge. This seasonal, full-time role focuses on delivering service excellence, driving sales, and maintaining a welcoming guest experience aboard our accommodations and shipboard facilities.

The position requires guest-facing product knowledge, cash handling, and ability to work in a fast-paced environment.

Qualifications

• Background check required.
• Must be 18+ to reside in company housing where available.
• Eligible to work in the United States; visa sponsorship not available.

Responsibilities

• Provide product knowledge while assisting guests.
• Operate cash registers and balance cash drawers.
• Generate maximum sales while maintaining excellent service.
• Coordinate with multiple departments in a professional manner.
• Maintain records, reports, and files per policies.
• Contribute to storefront display and replenishment.
• Keep work areas organized, clean, and sanitized.

Skills

Customer service

Cash handling

Teamwork

Product knowledge

Education

High school diploma or equivalent

Job description

Retail Sales Associate

Department: Gift Shop

Employment Type: Seasonal - Full Time

Location: Copper River Princess Lodge

Description

Service Excellence. Performance. Integrity. Teamwork. Consistency. Innovation.

Creating lasting memories with loved ones is a meaningful part of travel. Whether guests are celebrating a birthday, anniversary, or simply enjoying a getaway, they often look for souvenirs that capture the spirit of their experience. Our Retail Sales Associate help make that possible.

RESPONSIBILITIES

• Provide product knowledge while assisting and directing guests.
• Operate cash registers while performing financial transactions and balancing cash drawers including end-of-day accounting duties.
• Generating maximum sales while providing excellent customer service and work environment.
• Communicates and coordinates with multiple departments in a friendly and professional manner.
• Maintain records, reports, logs, and files in accordance with company policies, procedures, and guidelines.
• Contributes to the overall display and presentation of the products in the store including stocking, and replenishing merchandise.
• Keep work areas organized, clean, and sanitized.

REQUIREMENTS

• Must pass a pre-employment background check.
• Minimum age of 18 years is required to reside in company housing, where available.
• Must be eligible to work in the United States. Holland America-Princess is unable to sponsor or take over sponsorship of employment visas at this time (e.g., H-2B status).

KNOWLEDGE, SKILLS, & ABILITIES

• Ability to lift 50 lbs./23kg.
• Ability to prioritize work, and maintain attention to time constraints, while working in a team or group environment.
• Ability to work in a fast-paced environment with multiple tasks and external influences.
• Ability to work independently with minimal supervision while achieving daily goals.
• Ability to support and comply with company policies, procedures, and guidelines including support and comply with company health and safety standards.
• Ability to stand/walk/work on feet for a minimum of 8 hours per day.

Benefits

• Travel - FREE CRUISE AFTER YOUR FIRST SEASON!
• Reward for Referral Program
• Experience – Of a lifetime!
• Rewards & Incentives
• Community Service
• Employee Activities
• Professional Growth

HAP Alaska Yukon is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin, disability or protected veteran status.