Retail Sales Assistant Manager: Lead a High-Performing Team

Nordstrom, Inc.; Baltimore (MD); On-site; USD 29,000 - 37,000; Full time

Benefits offered by this job

Medical/Vision

Dental

Retirement

Paid Time Away

Life Insurance

Disability

Merchandise Discount

EAP Resources

401k

PTO accruals

Holidays

Job summary

Nordstrom, Inc. is seeking an Assistant Sales Department Manager in Baltimore to lead a team on the shop floor, drive sales and deliver an exceptional customer experience.

You will recruit, train and coach staff while aligning with the department's business plan to meet volume and productivity targets. The role emphasizes hands-on leadership, building customer loyalty through proactive selling, and maintaining presentation standards.

Qualifications

• Leadership potential and track record of results.
• Ability to set and achieve sales goals.
• Experience coaching and developing teams for strong customer service.

Responsibilities

• Recruit, hire, train, develop and motivate your team.
• Assist the department manager in achieving department goals by developing and executing a business plan.
• Teach, coach and lead by example to ensure outstanding customer service on the sales floor.
• Ensure merchandising standards are met and manage inventory to control shrinkage.

Skills

Leadership growth

Sales goal setting

Customer service coaching

Relationship building

Organization & follow-through

Competitive drive

Education

High school diploma or equivalent

Job description

Nordstrom, Inc. is seeking an Assistant Sales Department Manager in Baltimore to lead a team on the shop floor, drive sales and deliver an exceptional customer experience.

You will recruit, train and coach staff while aligning with the department's business plan to meet volume and productivity targets. The role emphasizes hands-on leadership, building customer loyalty through proactive selling, and maintaining presentation standards.