Retail Sales Administrator

Wrench Group; Phoenix (AZ); On-site; USD 29,000 - 33,000; Full time

Benefits offered by this job

Lunches

Sporting events

Paid time off

Health insurance

Dental plan

Vision plan

401K match

Life insurance

Disability insurance

Job summary

Parker & Sons is seeking a Retail Sales Administrator to join our team and manage lead flow for Costco and Home Depot programs. You will handle inbound calls, book appointments, and assign leads to our field staff while supporting the Install Department during high demand.

The role offers paid training at $21.50/hr plus commission and bonus, with robust PTO and benefits including health, vision, dental, 401(k) with company match, life and disability insurance.

Qualifications

• Pass Home Depot background check
• No prior trade or call center experience required but is a plus
• Weekend availability (Saturday and Sunday)

Responsibilities

• Create jobs and leads in multiple operating systems while handling inbound calls from field staff and Home Depot store staff.
• Support in the confirmation process of Home Depot leads and act as overflow for the Install Department’s CCR-to-Sales Coordinator process.
• Assist in other customer support tasks during high-demand times and follow day-to-day directives.

Job description

Have you always wanted to work in place where your dedication, self-determination and salesmanship is rewarded with an uncapped earning potential? Parker & Sons is currently seeking a Retail Sales Administrator to join our team comprised of creative and energetic employees, who are dedicated to delivering the best customer service experience every day.

As an admin for our retail programs, you will be overseeing the lead demands of Costco & Home Depot’s Service Provider Program (Centah & HD Service Center). You will be supporting inbound calling, booking, and assigning the leads that come through Home Depot’s portal and per demand making out bound to same or next day estimates. You will be supporting the field as a backup when Home Depot related issues occur by taking payment or minor task related questions.

Our mission here at Parker and Sons, is not only to wow the customer but consistently wow you as the employee. Your hard work be reward with generous pay and bonus potential additionally you will be part of a culture of rewards that include lunches, sporting events, days offs. We are here to support you from day one and help ou grow with us with a positive and highly motivated leadership team that is dedicated to help you get to the next level. We invest in our employees by providing continuous training, leadership development courses and more advanced sales training. We are here to do whatever it takes to help you achieve your goals!

What’s In It For Me?

Compensation

• Paid Training. $21.50/hr. + commission and bonus!
• Unlimited earning potential!
• Robust PTO Plan
• Health, Vision and Dental plans for you and your family to choose from
• 401K Retirement Plan with company match
• Life Insurance, Short-Term and Long-Term Disability
• Special Program Options FSA, EAP, Legal Services, and Identity Theft
• Continuous Training for your Professional Development
• Working in a dynamic, collaborative, and fun environment
• Coached and supported career growth

Essential Duties & Responsibilities

Creating Jobs and Leads in multiple operating systems while taking incoming retail specialized calls, from either our field staff (B.D.Rs, Tech, Office Staff) or Home Depot’s store staff. You will support in the confirmation process of our Home Depot leads and be overflow for our Install Department’s CCR to Sales Coordinator Process. During high demand times you will also be required to assist in other ques for customer support. As well as any other management directives that may arise during the day-to-day operations.

Minimum Qualifications

• Must be able to pass a Home Depot Background
• No prior trade or call center experience required but is a plus
• Need weekend availability, Saturday and Sunday.

Basic Computer Knowledge

• 3yrs or more of operating a computer in a work place setting.
• Microsoft Office Applications (Outlook, Excel, Skype for Business)

Required Knowledge, Abilities, and skills

• Comfortable with Microsoft Office Applications (Excel, Outlook, Etc)
• Multi-task while on be comfortable with taking phone calls
• Time Management Skills

Wrench Group and its affiliates are proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, genetic information, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

The company encourages all qualified candidates who are eligible to work in the United States to apply, but it does not sponsor applicants or employees who require a visa to work legally.

#PASLI