Retail Sales Administrator

Parker & Sons; Phoenix (AZ); On-site; USD 60,614,000 - 68,880,000; Full time

Benefits offered by this job

Paid Training

Commission

Unlimited earnings

PTO

Health Insurance

Vision Insurance

Dental Insurance

401K

Life Insurance

Disability Insurance

Training & Development

Team events

Job summary

Parker & Sons in Phoenix is seeking a Retail Sales Administrator to manage lead flow for Costco and Home Depot service programs, support inbound calls, bookings, and lead assignments.

You will work with field staff and store personnel, handle payments, and assist with overflow during high demand. The role offers uncapped earning potential through commission and performance bonuses, plus comprehensive benefits.

Qualifications

• Must pass Home Depot background check.
• Weekend availability (Saturday and Sunday).
• No prior trade or call center experience required but is a plus.
• Basic computer knowledge and office software experience.

Responsibilities

• Create jobs and leads across multiple systems from field staff or Home Depot staff.
• Confirm Home Depot leads and assist CCR to Sales Coordinator process.
• Provide overflow support for customer inquiries during high demand.
• Support day-to-day operations as directed.

Skills

Multitasking

Time management

MS Office proficiency

Phone support

Customer service

Tools

Microsoft Excel

Outlook

Skype for Business

Job description

Overview

Have you always wanted to work in place where your dedication, self-determination and salesmanship is rewarded with an uncapped earning potential? Parker & Sons is currently seeking a Retail Sales Administrator to join our team comprised of creative and energetic employees, who are dedicated to delivering the best customer service experience every day.

As an admin for our retail programs, you will be overseeing the lead demands of Costco & Home Depot’s Service Provider Program (Centah & HD Service Center). You will be supporting inbound calling, booking, and assigning the leads that come through Home Depot’s portal and per demand making out bound to same or next day estimates. You will be supporting the field as a backup when Home Depot related issues occur by taking payment or minor task related questions.

Our mission here at Parker and Sons, is not only to wow the customer but consistently wow you as the employee. Your hard work be reward with generous pay and bonus potential additionally you will be part of a culture of rewards that include lunches, sporting events, days offs. We are here to support you from day one and help ou grow with us with a positive and highly motivated leadership team that is dedicated to help you get to the next level. We invest in our employees by providing continuous training, leadership development courses and more advanced sales training. We are here to do whatever it takes to help you achieve your goals!

What’s In It For Me?

• Compensation:
  • Paid Training. $21.50/hr. + commission and bonus!
  • Unlimited earning potential!

• Robust PTO Plan
• Health, Vision and Dental plans for you and your family to choose from
• 401K Retirement Plan with company match
• Life Insurance, Short-Term and Long-Term Disability
• Special Program Options: FSA, EAP, Legal Services, and Identity Theft
• Continuous Training for your Professional Development
• Working in a dynamic, collaborative, and fun environment
• Coached and supported career growth

Responsibilities

Essential Duties & Responsibilities:

Creating Jobs and Leads in multiple operating systems while taking incoming retail specialized calls, from either our field staff (B.D.Rs, Tech, Office Staff) or Home Depot’s store staff. You will support in the confirmation process of our Home Depot leads and be overflow for our Install Department’s CCR to Sales Coordinator Process. During high demand times you will also be required to assist in other ques for customer support. As well as any other management directives that may arise during the day-to-day operations.

Qualifications

Minimum Qualifications:

• Must be able to pass a Home Depot Background
• No prior trade or call center experience required but is a plus
• Need weekend availability, Saturday and Sunday.

Basic Computer Knowledge

• 3yrs or more of operating a computer in a work place setting.
• Microsoft Office Applications (Outlook, Excel, Skype for Business)

Required Knowledge, Abilities, and skills:

• Comfortable with Microsoft Office Applications (Excel, Outlook, Etc)
• Multi-task while on be comfortable with taking phone calls
• Time Management Skills

Wrench Group and its affiliates are proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, genetic information, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. The company encourages all qualified candidates who are eligible to work in the United States to apply, but it does not sponsor applicants or employees who require a visa to work legally.