Retail Program Manager - Bi-Lingual Sales Leader

ARS; Miami (FL); On-site; USD 60,000 - 70,000; Full time

Job summary

ARS-Rescue Rooter is seeking a seasoned sales leader to recruit, train, and direct personnel within the retail sales program, driving daily and weekly lead goals across multiple store locations. You will spend 60-65% of your time in the field with SSAs and store management, ensuring performance and program adherence.

Responsibilities include leading weekly meetings, training on HVAC/IAQ topics, coordinating events with store managers, and pushing for continuous improvement in lead generation and

Qualifications

• Strong interpersonal, organizational, communication and selling skills.
• Two years of sales leadership or retail management experience.
• Ability to work evenings and weekends with minimal supervision.
• Read and interpret training material.
• Equivalent experience may be substituted.
• Sign-On Bonuses may be available; amounts depend on experience.

Responsibilities

• Recruit, train, and direct all personnel within the retail sales program to obtain daily/weekly specified lead goals.
• Manage hourly/daily associates performance, schedules and activities to achieve service center goals.
• Hold weekly associate meetings to inform, educate, and motivate individual team members. Provide individual and team progress updates vs. goals.
• Provide training on technical issues affecting the retail program (seasonal changes, IAQ materials, HVAC equipment, etc.).
• Create competitive atmosphere between associates with internal contests for leads or challenges to a neighboring branch such as a 'race' to a pre-determined goal, etc.
• Spend 60-65% of time in the field with SSAs and retail store management.
• Meet and / or exceed all ARS-Rescue Rooter established departmental business performance standards for lead generation, staffing, and leads run.
• Develop and maintain positive, direct, working relationships with retail store personnel and retail store area management.
• Meet with retail store managers and/or home services team members to provide performance updates and notify of schedule or staffing changes.
• Schedule and implement planned store 'events', being sure to involve Store Management.

Skills

Interpersonal skills

Organizational skills

Communication skills

Selling skills

Sales leadership

Job description

Company Name ARS-Rescue Rooter Overview Salary Range - $60k - $70k per yearAmerican Residential Services is the largest provider of residential services in the US, employing more than 7000 professionals across the country. ARS has been serving its customers with HVAC, Plumbing and Electrical solutions for over 45 years since its establishment in 1975.Check out what we offer:Access to insurance available at 31 days of employmentLow-cost Medical Insurance options, starting at $5 per weekDental and Vision Insurance optionsHealth Savings Account or Flexible Spending Account401(k) with company matchHSA and Flexible Spending AccountPaid Time Off & Holiday PayCompany paid life insuranceLearn more by visiting www.myarsrewards.com/

Responsibilities

• Recruit, train, and direct all personnel within the retail sales program to obtain daily/weekly specified lead goals.
• Manage hourly/daily associates performance, schedules and activities to achieve service center goals.
• Hold weekly associate meetings to inform, educate, and motivate individual team members. Provide individual and team progress updates vs. goals.
• Provide training on technical issues affecting the retail program (seasonal changes, IAQ materials, HVAC equipment, etc.).
• Create competitive atmosphere between associates with internal contests for leads or challenges to a neighboring branch such as a 'race' to a pre-determined goal, etc.
• Spend 60-65% of time in the field with SSAs and retail store management.
• Meet and / or exceed all ARS-Rescue Rooter established departmental business performance standards for lead generation, staffing, and leads run.
• Develop and maintain positive, direct, working relationships with retail store personnel and retail store area management.
• Meet with retail store managers and/or home services team members to provide performance updates and notify of schedule or staffing changes.
• Schedule and implement planned store 'events', being sure to involve Store Management.

Qualifications

• Strong interpersonal, organizational, communication and selling skills are required.
• Must have two years of demonstrated sales leadership or retail management experience.
• The ability to work evenings and weekends with minimal supervision is also required.
• This job requires the ability to read and interpret training material.
• Related experience and/or advanced training or any equivalent combination of education and experience may be substituted.
• *This posting provides details on potential compensation ranges and possibilities. These amounts are not guaranteed and should in no way be construed as an offer.
• **Sign-On Bonuses may be available; amounts are depending on experience and will be paid out according to an offer letter addendum.
• American Residential Services provides equal employment opportunities to all individuals, both applicants and employees, without regard to race, color, religion, pregnancy, gender, marital status, national origin or ancestry, citizenship status, disability, medical condition, genetic characteristics or genetic information, age, military service or veteran status, or any other characteristic protected by applicable federal, state, or local laws prohibiting discrimination.
• For more information about how we collect and use personal information, see our privacy policy here: https://www.ars.com/privacy-policy.