Retail & Production Team Lead — Path to GM

Krispy Kreme; Brentwood (TN); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Weekly Pay

Comprehensive benefits (medical,vision

Dental insurance

401K plan

PTO

Career opportunities

Job summary

Krispy Kreme is hiring an Assistant Manager in Brentwood, TN, to partner with the General Manager in delivering a WOW experience for customers, while supporting shop operations, staff development, and teamwork.

You will help recruit, train, and guide the team, manage promotions knowledge, cash handling, inventory, and equipment upkeep to ensure smooth daily operations. Growth toward General Manager is encouraged and supported.

Qualifications

• High school diploma or equivalent.
• Five years of experience in a job involving food service or retail industry.
• Has a steadfast commitment to nurture an equitable, unbiased culture where our peeps are empowered to showcase their originality.
• At least 2 years of management experience
• Must be 18 years of age or over.
• Effective communication skills, both written and verbal.
• Travel Requirements: 0-10%
• Must be authorized to work in the US without sponsorship.

Responsibilities

• Manage and build a team of customer-focused employees through coaching, measurement, and fostering teamwork.
• Assist General Manager in recruiting, hiring, training, onboarding, and dispute resolution of team members.
• Maintain knowledge of products and current promotions
• Assist with in-shop accounting functions, including cash handling, completing corporate financial and operational reporting, counting, and depositing revenues, and managing inventory control.
• Ensure equipment and resources are operational for team member use including production equipment, POS system, retail equipment, drive-thru, and processing equipment.
• Maintain a high level of shop sanitation and cleanliness.
• Provide exceptional customer service to guests by nurturing a culture where all people know that their wonderfully original identities are welcomed & loved.

Job description

Krispy Kreme is hiring an Assistant Manager in Brentwood, TN, to partner with the General Manager in delivering a WOW experience for customers, while supporting shop operations, staff development, and teamwork.

You will help recruit, train, and guide the team, manage promotions knowledge, cash handling, inventory, and equipment upkeep to ensure smooth daily operations. Growth toward General Manager is encouraged and supported.