Shift Lead, Retail & Production

Krispy Kreme Doughnut Corporation; Brentwood (TN); On-site; USD 36,000 - 52,000; Full time

Benefits offered by this job

Weekly pay

Career opportunities

Comprehensive benefits (medical, etc.)

Employee discount

401K plan

PTO

Education Reimbursement

Adoption Assistance

Life Insurance

FSA/HSA Plans

Pet Insurance

Job summary

Krispy Kreme Doughnut Corporation in Brentwood, TN, is seeking an Assistant Manager to partner with the General Manager to deliver a WOW guest experience and strong shop operations. You will coach a team, manage daily cash handling and inventory, and help recruit and train staff while developing your leadership path toward a General Manager role.

Join a fast-paced bakery environment where customer service, teamwork, and adherence to brand standards drive success.

Qualifications

• High school diploma or equivalent.
• Five (5) years of experience in a job involving food service or retail industry.
• Has a steadfast commitment to nurture an equitable, unbiased culture where our peeps are empowered to showcase their originality.
• At least 2 years of management experience
• Must be 18 years of age or over.
• Effective communication skills, both written and verbal.
• Travel Requirements: 0-10%
• Must be authorized to work in the US without sponsorship.

Responsibilities

• Manage and build a team of customer-focused employees through coaching, measurement, and fostering teamwork.
• Assist General Manager in recruiting, hiring, training, onboarding, and dispute resolution of team members.
• Maintain knowledge of products and current promotions.
• Assist with in-shop accounting functions, including cash handling, completing corporate financial and operational reporting, counting, and depositing revenues, and managing inventory control.
• Ensure equipment and resources are operational for team member use including production equipment, POS system, retail equipment, drive-thru, and processing equipment.
• Maintain a high level of shop sanitation and cleanliness.
• Provide exceptional customer service to guests by nurturing a culture where all people know that their wonderfully original identities are welcomed & loved.

Skills

Team leadership

Coaching

Customer service

Communication

Education

High school diploma

Tools

POS system

Cash handling

Job description

Krispy Kreme Doughnut Corporation in Brentwood, TN, is seeking an Assistant Manager to partner with the General Manager to deliver a WOW guest experience and strong shop operations. You will coach a team, manage daily cash handling and inventory, and help recruit and train staff while developing your leadership path toward a General Manager role.

Join a fast-paced bakery environment where customer service, teamwork, and adherence to brand standards drive success.