Retail Product Manager: POS, ERP & Partner Liaison

Epicor; Chicago (IL); On-site; USD 94,000 - 151,000; Full time

Benefits offered by this job

Health and Wellness

Internal Mobility

Career Development

Inclusive Workplace

Work-Life Balance

Global Mobility

Job summary

Epicor in the greater Chicago area is seeking a Product Manager to translate business needs into clear product requirements for a strategic home center, hardware, and building materials partner. You will gather requirements, support release planning, and collaborate with development teams to resolve issues across a large-scale retail environment.

The role emphasizes strong analytical thinking, stakeholder management, and the ability to lead cross-functional efforts while traveling regularly to a

Qualifications

• Experience in product management, business analysis, or a similar role.
• Strong analytical skills to translate business problems into requirements.
• Ability to work cross-functionally with technical and non-technical teams.
• Excellent communication and relationship-management skills.

Responsibilities

• Gather and translate partner, customer, and internal stakeholder requirements into clear product specifications for development teams.
• Manage product-related projects through release cycles, including planning, requirements definition, development handoff, pilot support, and follow-through.
• Serve as a day-to-day product liaison for a strategic retail partner, building strong relationships and supporting ongoing alignment.
• Analyze product, system, and data-related issues involving point-of-sale, inventory, order management, and related retail workflows.
• Partner with development, product, professional services, support, marketing, and organizational readiness teams to resolve issues and support successful product adoption.
• Champion customer and partner needs internally, ensuring the right resources are engaged to solve problems and move initiatives forward.
• Support new application development efforts by helping create content, clarify requirements, and prepare internal teams for product changes.

Skills

Product management

Business analysis

Requirements analysis

Cross-functional teamwork

Analytical thinking

Stakeholder management

Travel readiness

Job description

Epicor in the greater Chicago area is seeking a Product Manager to translate business needs into clear product requirements for a strategic home center, hardware, and building materials partner. You will gather requirements, support release planning, and collaborate with development teams to resolve issues across a large-scale retail environment.

The role emphasizes strong analytical thinking, stakeholder management, and the ability to lead cross-functional efforts while traveling regularly to a