Retail Processor — Donated Goods & Customer Experience

MERS / Missouri Goodwill Industries; Saint Charles (MO); On-site; USD 21,000 - 23,000; Full time

Benefits offered by this job

Monthly Bonus up to $250

Medical benefits

Dental and Vision

Retirement plans

PTO and Holidays

Flexible schedules

Job summary

MERS/Missouri Goodwill Industries is hiring for a Retail Processor at the St Charles Store - Clay. You will handle donations, sort goods, price items, and keep the sales floor and back areas organized and presentable.

This full-time, hourly role includes monthly bonus opportunities up to $250 and a comprehensive benefits package, including medical, dental, vision, and retirement plans. Strong communication and organizational skills are essential.

Qualifications

• No degree is required. High School Diploma/GED Preferred.
• The ability to communicate effectively with co-workers, customers, and management.
• Must be organized and capable of interacting with a diverse work population.
• Necessary math skills include addition, subtraction, multiplication, and division.

Responsibilities

• Handles all donations with care and respect.
• Sorts donated goods and purchased goods into categories: sales floor, seasonal, online sales, outlet, and trash, according to established guidelines.
• Inspects donated and purchased goods to distinguish quality, identifying items appropriate for the sales floor, recycling, and online sales.
• Identify and price items within the guidelines of the AMI pricing software.
• Maintains high quality and high quantity standards while working quickly and steadily.
• Stocks straighten, rotate, and maintain the cleanliness of the entire store area efficiently and to standard.
• Provide positive customer service interactions, including greetings, assistance, and thanks, to in-person customers, donors, and those over the phone.
• Upholds store cleanliness standards by sweeping, dusting, mopping, and shining surfaces.
• Establishes and maintains positive and professional relationships with team members and leadership and works cross-functionally with other teams to increase communication.
• Utilizes safe work practices through awareness and observation and contributes to ensuring the workplace is hazard-free by removing obstructions and keeping aisles and designated walkways debris-free.
• Maintain a professional appearance always, adhering to MERS/Goodwill's dress code.
• Safeguards agency assets, including cash, donated items, and purchased items, from harm, damage, or theft. Reports any incidents of theft or unauthorized possession of agency assets.
• Must adhere to all MERS/Goodwill policies, Goodwill Retail procedures, and safety and security regulations.
• All other duties as assigned.
• Monthly Bonus up to $250.00
• Individual and family medical benefits for full-time employees working 30 or more hours per week.
• Individual and family dental and vision benefits on the first of the month following the hire date for employees working 20 or more hours week.
• Voluntary Life and AD&D Insurance on the first of the month following the hire date for employees working 20 or more hours per week.
• 403(B) Retirement on date of hire for employees working 20 or more hours per week.
• 403(B) Retirement + Employer Match after one year of employment for employees working 20 or more hours per week.
• 401(A) Retirement on date of hire for employees working 20 or more hours per week.
• PTO Accrual up to 15 days based on hours worked.
• Paid holidays
• Flexible Schedules

Skills

Communication

Organization

Math skills

Customer service

Education

High School Diploma/GED

Job description

MERS/Missouri Goodwill Industries is hiring for a Retail Processor at the St Charles Store - Clay. You will handle donations, sort goods, price items, and keep the sales floor and back areas organized and presentable.

This full-time, hourly role includes monthly bonus opportunities up to $250 and a comprehensive benefits package, including medical, dental, vision, and retirement plans. Strong communication and organizational skills are essential.