Retail Processor - Donor Goods & Stock Specialist

MERS / Missouri Goodwill Industries; Glen Carbon (IL); On-site; USD 21,000 - 23,000; Full time

Benefits offered by this job

Monthly Bonus up to $250

Medical benefits

Dental & Vision

401(k) Retirement

PTO accrual up to 15 days

Paid holidays

Flexible schedules

Job summary

MERS Missouri Goodwill Industries is seeking an energetic Retail Processor for our Glen Carbon Store - Junction team. You will support the mission, “Changing Lives Through the Power of Work!” while handling donations, sorting goods, and maintaining store cleanliness and organization.

Responsibilities include inspecting items, pricing per AMI guidelines, ensuring safety and quality, and delivering excellent customer service to donors and shoppers alike.

Qualifications

• No degree is required. High School Diploma/GED Preferred.
• The ability to communicate effectively with co-workers, customers, and management.
• Must be organized and capable of interacting with a diverse work population.
• Necessary math skills include addition, subtraction, multiplication, and division.

Responsibilities

• Handles all donations with care and respect.
• Sorts donated goods and purchased goods into categories: sales floor, seasonal, online sales, outlet, and trash, according to established guidelines.
• Inspects donated and purchased goods to distinguish quality, identifying items appropriate for the sales floor, recycling, and online sales.
• Identify and price items within the guidelines of the AMI pricing software.
• Maintains high quality and high quantity standards while working quickly and steadily.
• Stocks straighten, rotate, and maintain the cleanliness of the entire store area efficiently and to standard.
• Provide positive customer service interactions, including greetings, assistance, and thanks, to in-person customers, donors, and those over the phone. Upholds store cleanliness standards by sweeping, dusting, mopping, and shining surfaces.
• Establishes and maintains positive and professional relationships with team members and leadership and works cross-functionally with other teams to increase communication.
• Utilizes safe work practices through awareness and observation and contributes to ensuring the workplace is hazard-free by removing obstructions and keeping aisles and designated walkways debris-free.
• Maintain a professional appearance always, adhering to MERS/Goodwill's dress code.
• Safeguards agency assets, including cash, donated items, and purchased items, from harm, damage, or theft. Reports any incidents of theft or unauthorized possession of agency assets.
• Must adhere to all MERS/Goodwill policies, Goodwill Retail procedures, and safety and security regulations.
• All other duties as assigned.
• Monthly Bonus up to $250.00
• Individual and family medical benefits for full-time employees working 30 or more hours per week.
• Individual and family dental and vision benefits on the first of the month following the hire date for employees working 20 or more hours week.
• Voluntary Life and AD&D Insurance on the first of the month following the hire date for employees working 20 or more hours per week.
• 403(B) Retirement on date of hire for employees working 20 or more hours per week.
• 403(B) Retirement + Employer Match after one year of employment for employees working 20 or more hours per week.
• 401(A) Retirement on date of hire for employees working 20 or more hours per week.
• PTO Accrual up to 15 days based on hours worked.
• Paid holidays
• Flexible Schedules

Skills

Communication

Organization

Customer service

Basic math

Education

High School Diploma/GED preferred

Job description

MERS Missouri Goodwill Industries is seeking an energetic Retail Processor for our Glen Carbon Store - Junction team. You will support the mission, “Changing Lives Through the Power of Work!” while handling donations, sorting goods, and maintaining store cleanliness and organization.

Responsibilities include inspecting items, pricing per AMI guidelines, ensuring safety and quality, and delivering excellent customer service to donors and shoppers alike.