Retail Print Solutions Lead - Team Coach & Sales

Staples, Inc.; Bailey's Crossroads (VA); Sur place; USD 36 000 - 48 000; Plein temps

Avantages offerts par ce poste

Full-time hours

Paid time off

Bonus plan eligible

401(k) with company match

Medical, dental and vision insurance

Associate discounts on in-store and on

line merchandise

Discounts at hundreds of retailers, "&

Résumé du poste

Staples, Inc. is seeking Print Supervisors to lead a team in delivering total print and marketing solutions for customers in a fast-paced retail environment. You will build relationships, drive sales, and ensure high service levels while maintaining store operations.

The role emphasizes collaboration, customer engagement, and problem-solving to provide value-added print solutions. Physical stamina is required to lift/move materials, and overtime or flexible scheduling may be needed within a

Qualifications

• Flexible schedule based on store needs.
• Experience directing a team and/or supervising others while managing many priorities.
• Basic computer skills to open, save and send electronic files, email, and use Microsoft Word (or similar programs).
• Attention to detail and keen eye for noticing quality issues.
• Experience overcoming objection and engaging with customers to understand their needs.
• Ability to collaborate and work cooperatively in a high paced and sometimes stressful environment.
• Manage conflict in a reasonable, nonconfrontational and cooperative manner.
• Ability to act with honesty and integrity regarding customer and business information.
• Ability to lift/move materials in the 10-50 pound range, climb ladders, stand and walk continuously.

Responsabilités

• Connect with customers and build relationships to provide creative solutions and value-added print and marketing solutions.
• Drive customer satisfaction by focusing on customer engagement, quality, and the community.
• Coach associates in exceptional service, consultative selling, and total solutions.
• Lead and develop a team committed to operational excellence in driving profitable sales & margin.
• Consult with customers, ask open ended questions to offer them appropriate options and deliver a total print solution to drive sales and dollars per transaction.
• Leverage Salesforce.com to actively manage customers through in-store engagement and proactive outreach to grow relationships.
• Be flexible to perform other duties as assigned.

Connaissances

Team leadership

Customer engagement

Sales

Communication

Problem solving

Flexibility

Conflict management

Physical stamina

Lift/move materials

Integrity

Outils

Salesforce.com

Description du poste

Staples, Inc. is seeking Print Supervisors to lead a team in delivering total print and marketing solutions for customers in a fast-paced retail environment. You will build relationships, drive sales, and ensure high service levels while maintaining store operations.

The role emphasizes collaboration, customer engagement, and problem-solving to provide value-added print solutions. Physical stamina is required to lift/move materials, and overtime or flexible scheduling may be needed within a