Print Solutions Lead – Retail Sales & Team Coach

Staples, Inc.; Spokane Valley (WA); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Weekly pay

Bonus plan eligible

401(k) with company match

Medical, dental and vision insurance

Employee discounts

Job summary

Staples, Inc. is seeking a Print Supervisors to lead a team delivering total print solutions and exceptional customer service. You will drive engagement, quality, and community in-store while coaching staff to provide creative print options.

You will manage daily priorities, schedule flexibly, and leverage tools like Salesforce to grow customer relationships and sales. This role requires leadership, collaboration, and a customer-first mindset.

Qualifications

• Experience directing a team and supervising others while juggling priorities.
• Strong customer service and sales skills with a solutions mindset.
• Basic computer skills including email and Word for daily tasks.

Responsibilities

• Connect with customers to provide creative print and marketing solutions.
• Drive customer satisfaction through engagement, quality, and community.
• Coach associates in exceptional service, consultative selling and total solutions.
• Lead and develop a team focused on operational excellence, sales and margin.
• Consult with customers to offer total print solutions and drive transactions.
• Leverage Salesforce.com to manage customers through in-store engagement.
• Be flexible to perform other duties as assigned.

Skills

Team leadership

Customer engagement

Sales and service

Microsoft Word

Tools

Salesforce

Microsoft Word

Job description

Staples, Inc. is seeking a Print Supervisors to lead a team delivering total print solutions and exceptional customer service. You will drive engagement, quality, and community in-store while coaching staff to provide creative print options.

You will manage daily priorities, schedule flexibly, and leverage tools like Salesforce to grow customer relationships and sales. This role requires leadership, collaboration, and a customer-first mindset.