Retail Print Solutions Lead - Team Coach & Customer Impact

Staples, Inc.

Sumter (SC)

On-site

USD 42,000 - 52,000

Full time

3 days ago
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Benefits offered by this job

Full-time hours
Bonus plan eligible
401(k) with company match
Medical dental vision insurance
Associate discounts on in-store and on
Discounts at hundreds of retailers
And many more benefits

Job summary

Staples is seeking Print Supervisors to lead a team that delivers total print and marketing solutions, driving customer satisfaction and community engagement. The role emphasizes coaching staff, collaborative selling, and building lasting customer relationships in a fast-paced retail environment.

Applicants should be able to lift materials, work a flexible schedule, and participate in a performance-driven, bonus-eligible plan.

Qualifications

  • Flexible schedule based on store needs.
  • Experience directing a team and managing many priorities.
  • Basic computer skills to open, save and send files and use Word.

Responsibilities

  • Connect with customers and build relationships to provide creative print and marketing solutions.
  • Drive customer satisfaction through engagement, quality and community focus.
  • Coach associates in exceptional service, consultative selling and total solutions.
  • Lead and develop a team focused on operational excellence in driving sales and margin.
  • Consult with customers and offer total print solutions to drive sales and dollars per transaction.
  • Use Salesforce.com to manage customers through in-store engagement and proactive outreach.

Skills

Flexible schedule
Team leadership
Basic computer skills
Attention to detail
Objection handling
Collaboration
Conflict management
Honesty & integrity
Lifting 10-50 lbs

Job description

Staples is seeking Print Supervisors to lead a team that delivers total print and marketing solutions, driving customer satisfaction and community engagement. The role emphasizes coaching staff, collaborative selling, and building lasting customer relationships in a fast-paced retail environment.

Applicants should be able to lift materials, work a flexible schedule, and participate in a performance-driven, bonus-eligible plan.

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