Retail Print Lead - Fast-Paced Production & Customer Focus

Staples; Santa Rosa (CA); On-site; USD 28,000 - 29,000; Full time

Benefits offered by this job

401(k) match

Medical, dental and vision insurance

Employee discounts

Weekly pay

Career development program

Job summary

Staples in Santa Rosa, CA is seeking a Print Production Lead to manage and streamline the print workflow for in-store, online, and email orders. You will be the go‑to person for machine operations and production processes, delivering quality customer service in a fast-paced retail setting.

Join a team‑oriented store culture with full-time hours, benefits, and opportunities for career development. Be prepared to train associates and maintain production standards while supporting store goals.

Qualifications

• Flexible schedule based on store needs.
• Ability to multi-task, prioritize and rank production steps.
• Attention to detail and keen eye for quality.
• Ability to engage customers and understand their needs.
• Ability to work in a high paced, stress environment.
• Ability to handle conflict calmly and cooperatively.

Responsibilities

• Be the primary print producer for in-store, online, and email print orders.
• Operate print equipment, produce proofs and samples for consultation, and design quick edits.
• Drive customer satisfaction by understanding needs and delivering quality.
• Train and coach associates in print production as needed.
• Create and manage production workflow and set standards for the team.
• Maintain machine functionality and organization (planograms, supplies).
• Take on additional duties as assigned.

Skills

Print production coordination

Customer service

Multi-tasking

Attention to detail

Communication

Teamwork

Tools

Adobe Creative Suite

Microsoft Word

Desktop publishing software

Job description

Staples in Santa Rosa, CA is seeking a Print Production Lead to manage and streamline the print workflow for in-store, online, and email orders. You will be the go‑to person for machine operations and production processes, delivering quality customer service in a fast-paced retail setting.

Join a team‑oriented store culture with full-time hours, benefits, and opportunities for career development. Be prepared to train associates and maintain production standards while supporting store goals.