Retail Sales Print Production Lead

Staples; Santa Rosa (CA); On-site; USD 28,000 - 29,000; Full time

Benefits offered by this job

401(k) match

Medical, dental and vision insurance

Employee discounts

Weekly pay

Career development program

Job summary

Staples in Santa Rosa, CA is seeking a Print Production Lead to manage and streamline the print workflow for in-store, online, and email orders. You will be the go‑to person for machine operations and production processes, delivering quality customer service in a fast-paced retail setting.

Join a team‑oriented store culture with full-time hours, benefits, and opportunities for career development. Be prepared to train associates and maintain production standards while supporting store goals.

Qualifications

• Flexible schedule based on store needs.
• Ability to multi-task, prioritize and rank production steps.
• Attention to detail and keen eye for quality.
• Ability to engage customers and understand their needs.
• Ability to work in a high paced, stress environment.
• Ability to handle conflict calmly and cooperatively.

Responsibilities

• Be the primary print producer for in-store, online, and email print orders.
• Operate print equipment, produce proofs and samples for consultation, and design quick edits.
• Drive customer satisfaction by understanding needs and delivering quality.
• Train and coach associates in print production as needed.
• Create and manage production workflow and set standards for the team.
• Maintain machine functionality and organization (planograms, supplies).
• Take on additional duties as assigned.

Skills

Print production coordination

Customer service

Multi-tasking

Attention to detail

Communication

Teamwork

Tools

Adobe Creative Suite

Microsoft Word

Desktop publishing software

Job description

Address 2222 Cleveland Avenue, Santa Rosa, CA, 95403, US

Compensation $20.00 - $20.25/hour

Schedule Full time

Job Type Permanent

Description

Print Production Leads manage and maintain the production workflow for print and are the “go to” person in the department for all machine operations and production processes. You will also be collaborative and inclusive in helping our customers while being part of a fun, team-oriented retail culture. Hiring immediately.

After applying, you may have the opportunity to schedule an in-person interview within minutes.

Full-time hours, generous paid time off, career development program and weekly pay

Compensation is based on qualifications and experience

401(k) with company match

Full medical, dental and vision insurance

Associate discounts on in-store and online merchandise, services and warranty plans

Discounts at hundreds of retailers, restaurants and more

And many more benefits

Play a key role in helping your store, your people and your customer win.

Be the primary print producer as customers submit print orders in-store, online and through email

Use print equipment, produce proofs and samples for consultation, design quick edits

Drive customer satisfaction by assessing customers’ needs, providing exceptional customer service, and focusing on quality

Train and coach associates to assist in print production as needed

Create and manage production workflow, set standards and processes for the rest of the team

Maintain machine functionality and organization (e.g., planogramming of completed orders, supplies, etc.)

Be flexible on responsibilities (e.g., cleaning, stocking shelves, other duties as assigned)

Essential skills and experience:

Able to work a flexible schedule based on the store’s needs

Ability to multi-task, prioritize and rank production steps for many jobs

Attention to detail and keen eye for noticing quality issues (used throughout the print production process)

Must be able to engage and speak to customers and understand their needs

Ability to work cooperatively in a high paced and sometimes stressful environment

Manage conflict in a reasonable, nonconfrontational and cooperative manner

Ability to act with honesty and integrity regarding customer and business information

Basic computer skills to open, save and send electronic files, email, and use Microsoft Word (or similar programs) and understand desktop publishing software including Adobe and Publisher

Ability to lift and move supplies in the 10-50 pound range, stand and walk continuously

Staples does not sponsor applicants for work visas for this position.