Retail Print & Customer Solutions Specialist

FedEx Office; Bel Air (MD); On-site; USD 25,000 - 30,000; Full time

Job summary

FedEx Office in Bel Air, MD is seeking a Store Consultant to deliver a positive customer experience using consultative skills to anticipate needs, suggest alternatives and provide solutions. The role covers print, signs & graphics, and shipping with responsibilities including taking orders, providing pricing, and coordinating store activities.

You will operate equipment, manage the production queue, assist with training, and ensure a safe, clean store environment while following procedures and

Qualifications

• High school diploma or equivalent education.
• 6+ months of specialized experience.
• Excellent verbal and written communication skills.

Responsibilities

• Demonstrates consultative behaviors in a retail environment to understand each customer’s individualized need.
• Provides customer expertise in printing, signs and graphics and shipping product lines and can recommend appropriate FedEx Office products and services.
• Takes complex customer orders using order systems and provides accurate pricing information.
• Processes financial transactions using a Point of Sale terminal (POS), including handling cash and making change.
• Maintains a safe, clean and orderly retail Store.

Skills

Customer service

Communication

Education

High School Diploma or equivalent

Job description

FedEx Office in Bel Air, MD is seeking a Store Consultant to deliver a positive customer experience using consultative skills to anticipate needs, suggest alternatives and provide solutions. The role covers print, signs & graphics, and shipping with responsibilities including taking orders, providing pricing, and coordinating store activities.

You will operate equipment, manage the production queue, assist with training, and ensure a safe, clean store environment while following procedures and