Print & Shipping Concierge — Store Consultant

FedEx Office; Catonsville (MD); On-site; USD 25,000 - 30,000; Full time

Job summary

FedEx Office in Catonsville, MD is seeking a Store Consultant to deliver a positive customer experience across print, signs & graphics, and shipping services. You will take orders, provide pricing, advise on product options, and coordinate in-store tasks while maintaining equipment and shelves.

Responsibilities include operating printing and shipping equipment, managing production queues, assisting customers with complex orders, and ensuring a clean, secure retail environment.

Qualifications

• High school diploma or equivalent.
• 6+ months of specialized experience.
• Excellent verbal and written communication skills.

Responsibilities

• Take orders and provide pricing information.
• Assist in training store team members.
• Operate and maintain printing, binding and related equipment.
• Manage production queue and output for in-store projects.
• Maintain a safe, clean, and orderly retail Store.

Skills

Customer service

Communication skills

Multi-tasking

Team player

Education

High school diploma

Tools

POS terminal

Job description

FedEx Office in Catonsville, MD is seeking a Store Consultant to deliver a positive customer experience across print, signs & graphics, and shipping services. You will take orders, provide pricing, advise on product options, and coordinate in-store tasks while maintaining equipment and shelves.

Responsibilities include operating printing and shipping equipment, managing production queues, assisting customers with complex orders, and ensuring a clean, secure retail environment.