Print & Signage Store Consultant

FedEx Office and Print Services; Kirkland (WA); On-site; USD 29,000 - 33,000; Full time

Job summary

FedEx Office and Print Services is seeking a Store Consultant to deliver a positive customer experience by using consultative skills to anticipate needs, suggest alternatives, and provide solutions. You will handle orders, coordinate store activities, and provide pricing and product information across print, signs & graphics and shipping lines.

You will operate and maintain a variety of equipment, assemble parcels for shipping, and ensure a safe, clean retail store environment while guiding

Qualifications

• Minimum qualifications: High school diploma or equivalent education.
• 6+ months of specialized experience.
• Excellent verbal and written communication skills.

Responsibilities

• Follows instructions of supervisors and assists other team members in performing store functions.
• Demonstrates consultative behaviors in a retail environment to understand each customer's individualized need.
• Provides customer expertise in printing, signs and graphics and shipping product lines and can recommend FedEx Office products and services.
• Takes complex customer orders using order systems and provides accurate pricing information.
• Sets up and operates printing, binding, and other related equipment using customer supplied original media and documents.

Skills

Communication skills

Customer service

Education

High school diploma or equivalent

Job description

FedEx Office and Print Services is seeking a Store Consultant to deliver a positive customer experience by using consultative skills to anticipate needs, suggest alternatives, and provide solutions. You will handle orders, coordinate store activities, and provide pricing and product information across print, signs & graphics and shipping lines.

You will operate and maintain a variety of equipment, assemble parcels for shipping, and ensure a safe, clean retail store environment while guiding