Retail Printing & Customer Solutions Specialist

FedEx Office; San Antonio (TX); On-site; USD 19,000 - 25,000; Full time

Job summary

FedEx Office is seeking a Store Consultant to deliver a positive customer experience across print, signs and graphics, and shipping products. You will take orders, price items, and guide customers toward FedEx Office solutions.

The role requires handling complex tasks, operating store equipment, and maintaining a safe, clean retail environment. You will assist teammates, follow procedures, and ensure customer issues are resolved promptly.

Qualifications

• High school diploma or equivalent education.
• 6+ months of specialized experience.
• Excellent verbal and written communication skills.

Responsibilities

• Provide consultative customer service in printing, signs and graphics and shipping products.
• Take orders and provide accurate pricing information.
• Assist in training store team members and follow SOPs.

Skills

Verbal communication

Written communication

Customer service

Education

High school diploma or equivalent

Tools

POS terminal

Job description

FedEx Office is seeking a Store Consultant to deliver a positive customer experience across print, signs and graphics, and shipping products. You will take orders, price items, and guide customers toward FedEx Office solutions.

The role requires handling complex tasks, operating store equipment, and maintaining a safe, clean retail environment. You will assist teammates, follow procedures, and ensure customer issues are resolved promptly.