Store Consultant: Print & Customer Experience

FedEx Office and Print Services; Baltimore (MD); On-site; USD 25,000 - 29,000; Full time

Job summary

FedEx Office and Print Services in Baltimore is hiring a Store Consultant to deliver a positive customer experience through consultative selling of print, signs & graphics, and shipping services. You will take orders, provide pricing, manage production queues, stock materials, and operate a variety of printing and shipping equipment.

The role emphasizes excellent communication, teamwork, and accuracy in handling customer data, transactions, and project timelines in a fast-paced retail

Qualifications

• High school diploma or equivalent required.
• 6+ months of specialized experience in a retail or service role.
• Excellent verbal and written communication skills.

Responsibilities

• Deliver a positive customer experience by understanding needs and recommending FedEx Office products and services.
• Take orders, provide pricing information, and manage production queues and output.
• Operate printing, binding and related equipment with customer-supplied media and documents.
• Process financial transactions, maintain store cleanliness, and ensure asset security.
• Assist with training and support of store team members.

Skills

Customer service

Communication

Retail environment

Education

High school diploma or equivalent

Job description

FedEx Office and Print Services in Baltimore is hiring a Store Consultant to deliver a positive customer experience through consultative selling of print, signs & graphics, and shipping services. You will take orders, provide pricing, manage production queues, stock materials, and operate a variety of printing and shipping equipment.

The role emphasizes excellent communication, teamwork, and accuracy in handling customer data, transactions, and project timelines in a fast-paced retail