Retail Photo Lead

Venu+; Carlsbad (CA); On-site; USD 24,000 - 34,000; Part time

Benefits offered by this job

401(k) retirement plan with employer

Pet insurance

Paid Holidays

Paid Time Off

Job summary

VENU+ is hiring a Retail Photo Lead at Legoland California in Carlsbad. You will assist the photo management team with photo operations, interact with guests to solve problems, and help drive sales while delivering outstanding customer service.

You will lead and coach the Retail Photo Host team, mentor proper photo capture techniques and lighting, manage opening/closing tasks, handle transactions, and keep the location merchandised and compliant with policy.

Qualifications

• High school diploma or GED required with retail leadership experience.
• Strong customer service and communication skills.
• Ability to lead, mentor, and motivate a team.
• Reliable, flexible, and able to work evenings, weekends, and holidays.

Responsibilities

• Create an outstanding buying experience for the customer by executing floor leadership.
• Greet all customers in a professional, friendly, and timely manner.
• Coach and develop Retail Photo Host in photo capture techniques and sales.
• Lead and work alongside the Retail Photo Host team to solve customer concerns.
• Open/close and operate the photo retail location, including cash handling per policy.
• Complete paperwork and transactions according to company policies and procedures.

Skills

Customer service

Leadership

Sales

Communication

Problem-solving

Education

High School diploma/GED

Tools

Excel

Word

Job description

Job Details: Job Location: Legoland California - Carlsbad, CA 92008, Position Type: Part Time, Education Level: High School, Salary Range: $21.00 - $21.00 Hourly, Travel Percentage: None, Job Shift: Any/Variable, Job Category: General Labor, Work doesn't have to be boring, come have fun with us!

WHAT WE DO:

VENU+ is the global leader in turn-key revenue-share outsourced services, with a focus on guest mobility, storage, experiential souvenirs, photo capture services, and entertainment solutions for high-traffic retail, leisure, and amusement venues globally. To maintain a fulfilling work environment that propels the performance of an industry-leading service partner, we recruit the most talented individuals to become a part of our team.

Our collaborative culture and global presence create a stream of new and fresh opportunities to shape the future and advance our company. We value your unique perspective, expertise, curiosity, and ambition.

ENJOY GREAT BENEFITS!

AVAILABLE TIME OFF:

• Paid Holidays
• Paid Time Off

BENEFITS:

• 401(k) retirement plan with employer match (Roth and Traditional Options)
• Pet insurance

WHAT YOU'LL DO:

As a Retail Photo Lead, you will be responsible for assisting the photo management team with photo operations, interacting with customers to solve problems, concerns and assist in the sales process as needed. In this role you will have the opportunity to model best practices with our team of Retail Photo Host to ensure outstanding customer service and work alongside our photo management team to plan and execute development/business plans.

Responsibilities

• Create an outstanding buying experience for the customer by executing floor leadership
• Greet all customers in a professional, friendly, and timely manner
• Coach and develop Retail Photo Host in both proper photo capture techniques and sales, including lighting and positioning
• Lead and work alongside the Retail Photo Host team to problem solve customer concerns
• Work with photo management in opening, closing and operating the photo retail locations, including but not limited to cash handling and deposits as governed by operations control standards
• Complete accurate paperwork and transactions according to company policies and procedures
• Assist with inventory counts as needed and maintain location appearance adhering to merchandising standards
• Assist with all functions within a photo location in compliance with VENU+ policies and procedures
• Assist in other tasks, duties, or projects as assigned by management

Qualifications: Requirements

• High school diploma/GED and at least 6 months of experience in retail management with strong customer focus background
• Excellent written and verbal/interpersonal communications skills
• Ability to lead, motivate/mentor, communicate, and generally interact with people in a positive way
• Professional, energetic and positive attitude
• Strong organizational and problem-solving skills
• Ability to analyze results, make good decisions, and take responsibility
• Working knowledge of PC Windows applications (Excel and Word)
• Flexible scheduling availability; reliable transportation
• Ability to work evening (closing) and morning (opening) shifts, weekends, and holidays