Retail Pharmacy Technician — Patient Care & Accuracy

Express Rx | NW Staffing LLC | SCPG OpCo LLC; Little Rock (AR); On-site; USD 32,000 - 45,000; Full time

Job summary

NW Staffing LLC, doing business as Express Rx, seeks a Pharmacy Technician for a retail pharmacy setting. The role emphasizes prescription processing and patient communication within a fast-paced environment, reporting to the PIC or Lead Pharmacy Technician.

Requirements include a high school diploma or GED, Arkansas state pharmacy registration, and strong math and customer service skills. Prior retail tech experience and Pioneer system familiarity are pluses.

Qualifications

• High School diploma, GED, or equivalent - required.
• Registered with State Board of Pharmacy - required.
• Proven focus on patient care - required.
• Proven communication and customer service skills - required.
• Strong math skills - required.
• Outstanding organizational skills - required.
• Reliable with a keen eye for detail - required.
• Experience as a Pharmacy Technician in a retail environment - preferred.
• Knowledge of medication and dosage measurement - preferred.
• Knowledge of pharmacy law and medical terminology - preferred.
• Experience with a prescription management system, e.g., Pioneer - is a plus.
• National Certification is an asset and rewarded with increased PTO and pay

Responsibilities

• Responsible for assisting Pharmacists in the safe distribution of medications and the provision of pharmaceutical care.
• Sterilize surfaces and equipment and prepare the pharmacy for opening.
• Greet customers and answer questions.
• Receive prescriptions and check their validity.
• Enter and process prescriptions into the pharmacy system, where permitted by pharmacy regulations, and only at the direction of the supervising pharmacist after their review of the prescription in accordance with Company policy and federal/state regulations.
• Ensure all information regarding patient and prescription is complete and accurate.
• Resolve issues when they arise, e.g., rejected insurance claims.
• Select the appropriate medicine and measure dosages to fill prescriptions.
• Sort, stock, label medication and monitor inventory.
• Undertake administrative tasks, e.g., record-keeping, as needed.
• Comply with all security measures and quality standards.
• Other work tasks as assigned by Management.

Skills

Patient care

Communication

Customer service

Attention to detail

Mathematics

Organization

Education

High School diploma or GED

State Board of Pharmacy registration

National Certification (asset)

Tools

Pioneer system

Job description

NW Staffing LLC, doing business as Express Rx, seeks a Pharmacy Technician for a retail pharmacy setting. The role emphasizes prescription processing and patient communication within a fast-paced environment, reporting to the PIC or Lead Pharmacy Technician.

Requirements include a high school diploma or GED, Arkansas state pharmacy registration, and strong math and customer service skills. Prior retail tech experience and Pioneer system familiarity are pluses.