Retail Pharmacy Operations Supervisor

Mercyhealth Wisconsin and Illinois; Janesville (WI); On-site; USD 50,000 - 80,000; Full time

Job summary

An established industry player is seeking a Retail Pharmacy Operations Supervisor to lead and enhance pharmacy operations. This role involves overseeing pharmacy staff, ensuring quality service, and collaborating with management on policy development. The ideal candidate will have a strong background in retail pharmacy, excellent organizational skills, and a commitment to delivering exceptional service. Join a team that values quality, service, and teamwork, and take your career to the next level with comprehensive benefits and opportunities for advancement.

Benefits

Comprehensive benefits including retirement and insurance

Paid time off that increases with tenure

Educational support and career advancement opportunities

Wellbeing resources and employee assistance programs

Qualifications

• Minimum of 3 years of retail pharmacy experience required.
• Certification from Pharmacy Technician Certification Board is mandatory.

Responsibilities

• Oversee pharmacy technician staff competencies and activities.
• Assist in organizing retail pharmacy activities to ensure quality service.

Skills

Computer experience

Strong accuracy skills

Education

High School Diploma or equivalent

Graduate of a pharmacy technician program

Job description

Join to apply for the Retail Pharmacy Operations Supervisor role at Mercyhealth Wisconsin and Illinois

5 days ago Be among the first 25 applicants

Join to apply for the Retail Pharmacy Operations Supervisor role at Mercyhealth Wisconsin and Illinois

Overview

• Full Time
• Location: Janesville, WI

Assists Retail Pharmacy Operations Manager or System Director of Pharmacy in coordinating activities and functions of the retail pharmacy. Organize pharmacy activities to ensure quality service. Perform scheduling of pharmacy staff. Oversee pharmacy computer systems and billing procedures. Assist the Manager or Director with development and implementation of policies and procedures, QA, and performance standards related to the role of the pharmacy technician. Provide direction to the staff in the daily pharmacy operations.

Responsibilities

Essential Duties and Responsibilities

• Oversee pharmacy technician staff competencies.
• Able to perform all duties of a pharmacy technician III job description.
• Assist the Manager and/or Director in organizing retail pharmacy activities to ensure quality service.
• Assist the Manager, Director or Pharmacist Team Lead with interviewing, hiring, and orientation schedules.
• Able to perform all duties of the pharmacy technician III and the Associate Accountant positions.
• Partner with the associate accountant to ensure daily financial data for monthly reporting to accounting and monitor financial performance.
• Assist the Manager and/or Director in the implementation of new retail pharmacy startups and business expansion, as necessary.
• Schedule regular department meetings and complete all appropriate reports in a timely manner.

Culture of Excellence Behavior Expectations

To perform the job successfully, an individual should demonstrate the following behavior expectations:

• Quality: Follows policies and procedures; manages changes; demonstrates accuracy and thoroughness; looks for ways to improve quality; applies feedback; manages time effectively.
• Service: Responds promptly; follows critical service moments; meets commitments; respects confidentiality; communicates effectively; considers system-wide processes.
• Partnering: Demonstrates commitment to Mission and Culture of Excellence; exhibits openness; participates actively; values feedback; supports teamwork and positive change.
• Cost: Conserves resources; understands fiscal responsibility; works within budgets; implements cost-saving measures; contributes to profits.

Education And Experience

High School Diploma or equivalent. Graduate of a pharmacy technician program preferred.

Minimum Of 3 Years Of Retail Pharmacy Experience

Certification and Licensure

• Illinois Pharmacy Technician Licensure required if employed in Illinois.
• Pharmacy Technician Certification Board required.

Skills And Abilities

• Computer experience.
• Strong accuracy skills.

Physical Demands

Regularly stand, talk, hear; frequently walk, handle, reach; occasionally lift/move up to 25 pounds; specific vision abilities include close, color, and focus adjustment.

Supervision

Includes interviewing, hiring, training, planning, performance appraisal, discipline, and compliance with education and certification requirements. Supervises pharmacy technicians in partnership with Pharmacist Team Lead, following organizational policies and laws.

Benefits

• Comprehensive benefits including retirement, insurance, life/disability, flexible spending, and voluntary benefits.
• Competitive pay with incentives.
• Paid time off that increases with tenure.
• Educational support and career advancement opportunities.
• Wellbeing resources and employee assistance programs.

Additional Details

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Job function: Management and Manufacturing
• Industries: Hospitals and Health Care