Retail Personal Banker II: Growth & Relationship Pro

Fifth Third Bank; Fort Worth (TX); On-site; USD 40,000 - 55,000; Full time

Job summary

Fifth Third Bank in Fort Worth, TX is seeking candidates for a Personal Banker Associate II. Selected candidates will join a 4-8 week onboarding to become Retail Personal Banker II, with rotations in Operations and Sales & Service.

The role emphasizes sales development, deposits, loans, and cross-selling while delivering high-quality customer care. The program includes a certification upon completion and a path to a full Retail Personal Banker II role.

Qualifications

• College degree or work experience required.
• Strong sales aptitude and customer service skills.
• Ability to analyze financial information and explain products clearly.
• Excellent communication, both verbal and written.
• Ability to work well in a team and build relationships with partners.

Responsibilities

• Use consultative sales to assess customer needs and promote banking products.
• Maintain knowledge of Retail products and service options; cross-sell where appropriate.
• Coordinate with Marketing tools to reach out to customers and set appointments.
• Support outside sales activities and partner with Mortgage, Small Business, and Commercial teams.
• Meet or exceed customer experience goals and contribute to revenue growth.

Skills

Sales experience

Customer service

Financial literacy

Communication skills

Teamwork

Education

College degree or work experience

Job description

Fifth Third Bank in Fort Worth, TX is seeking candidates for a Personal Banker Associate II. Selected candidates will join a 4-8 week onboarding to become Retail Personal Banker II, with rotations in Operations and Sales & Service.

The role emphasizes sales development, deposits, loans, and cross-selling while delivering high-quality customer care. The program includes a certification upon completion and a path to a full Retail Personal Banker II role.