Retail Personal Banker II - Growth & Relationship Builder

Fifth Third Bank; Evansville (IN); Presencial; USD 36.000 - 55.000; Jornada completa

Descripción de la vacante

Fifth Third Bank in Evansville, Indiana, seeks candidates for a Retail Personal Banker II track beginning with a 4-8 week onboarding that includes rotations in Operations and Sales & Service, plus a certification at completion.

The role emphasizes consultative selling, building customer relationships, promoting deposits, loans, and fee-based services while maintaining confidentiality and adhering to risk and conduct policies. Travel for training within the affiliate will be required.

Formación

• College degree or work experience providing transferrable skills or combination of education and experience.
• Experience in the financial industry preferred.
• Demonstrated ability to develop comfort level with sales activities designed to acquire new consumer household and small business customers and/or cross-sell to established customers.
• Must be able to demonstrate understanding of advanced math functions that will allow for analysis of credit and financial information.
• Ability to professionally represent Fifth Third Bank in terms of appearance and verbal/written communication.
• Demonstrated ability to develop a working knowledge of Retail policies and procedures in order to utilize good judgment in making sound decisions.
• This position requires S.A.F.E. Act registration at the time of employment through the Nationwide Mortgage Licensing System (NMLS). The NMLS web site provides the MU4R questions and registration Required for employment in this position.

Responsabilidades

• Use the consultative sales process and Financial Needs Assessment to build a thorough customer profile and identify current and future financial needs.
• Maintain an in-depth knowledge of Retail consumer and small business products/services and recommend appropriate solutions using our value proposition.
• Utilize CAMP and other approved Marketing tools to proactively reach out to customers and set appointments for periodic financial reviews.
• Primarily focused on cross-selling to existing customer base and engaging in outside sales activities.
• Establish close working relationships with assigned Business Partners and refer customers to provide timely, holistic financial solutions.
• Consistently meet/exceed customer experience and production goals and enhance revenue growth.
• Provide guidance to CSRs with respect to the sales and referral process.
• Promote customer satisfaction with a friendly, helpful demeanor and professionalism.
• Act with confidence by answering customer questions and owning customer issues.
• Follow Bank policies and procedures and maintain confidentiality.

Conocimientos

Sales experience

Relationship building

Financial needs assessment

Math and financial analysis

Educación

College degree or equivalent experience

Herramientas

CAMP marketing tools

Descripción del empleo

Fifth Third Bank in Evansville, Indiana, seeks candidates for a Retail Personal Banker II track beginning with a 4-8 week onboarding that includes rotations in Operations and Sales & Service, plus a certification at completion.

The role emphasizes consultative selling, building customer relationships, promoting deposits, loans, and fee-based services while maintaining confidentiality and adhering to risk and conduct policies. Travel for training within the affiliate will be required.