Retail Personal Banker II: Grow Relationships & Cross-Sell

Fifth Third Bank; Chicago (IL); On-site; USD 44,000 - 70,000; Full time

Job summary

Fifth Third Bank in New Lenox, Illinois offers a Retail Personal Banker II track following a 4-8 week onboarding with rotations in Operations and Sales & Service. The program certifies specialists to handle a full range of banking products and services while building customer relationships.

The role emphasizes consultative sales, risk awareness, and adherence to policies, with travel for training as needed. Base pay is shown for the New Lenox site with comprehensive benefits.

Qualifications

• College degree or equivalent experience.
• Experience in financial services preferred.
• Ability to perform consultative sales and cross-sell.
• Strong mathematical skills for credit and financial analysis.
• Professional appearance and communication.
• S.A.F.E. Act registration required by employment.

Responsibilities

• Use consultative sales process to assess customer needs.
• Maintain knowledge of Retail products and propose solutions.
• Set appointments for periodic financial reviews.
• Cross-sell to existing customers and engage in outside sales activities.
• Refer customers to partners for holistic financial solutions.
• Meet/exceed customer experience and production goals.

Skills

Sales experience

Customer service

Financial literacy

Mathematical ability

Professional communication

Education

College degree or equivalent experience

S.A.F.E. Act registration awareness

Job description

Fifth Third Bank in New Lenox, Illinois offers a Retail Personal Banker II track following a 4-8 week onboarding with rotations in Operations and Sales & Service. The program certifies specialists to handle a full range of banking products and services while building customer relationships.

The role emphasizes consultative sales, risk awareness, and adherence to policies, with travel for training as needed. Base pay is shown for the New Lenox site with comprehensive benefits.