Personal Banker II: Relationship Builder & Growth Focus

Fifth Third; Lemont (IL); On-site; USD 44,000 - 70,000; Full time

Job summary

Fifth Third Bank in Lemont, IL is seeking to hire a Retail Personal Banker II after completing a 4-8 week onboarding program with rotations in Operations and Sales & Service. The role emphasizes sales development, strong customer relationships, and cross-selling deposits, loans, and fee-based services to meet customer needs.

The position requires consultative sales, knowledge of retail products, and collaboration with partners to provide holistic financial solutions while maintaining risk

Qualifications

• College degree or equivalent transferrable experience.
• Experience in financial services or sales preferred.
• Ability to perform consultative sales to acquire customers.
• Strong math skills and professional communication.

Responsibilities

• Use consultative sales process and Financial Needs Assessment to identify customer needs.
• Maintain knowledge of Retail products/services and recommend solutions.
• Proactively reach out to customers and set appointments for reviews.
• Cross-sell to existing customers and engage in outside sales activities.
• Establish relationships with Business Partners to refer customers for holistic solutions.
• Meet or exceed customer experience and production goals.
• Promote customer satisfaction with a friendly, helpful demeanor and professionalism.
• Follow bank policies and risk management procedures.

Education

College degree or equivalent

Job description

Fifth Third Bank in Lemont, IL is seeking to hire a Retail Personal Banker II after completing a 4-8 week onboarding program with rotations in Operations and Sales & Service. The role emphasizes sales development, strong customer relationships, and cross-selling deposits, loans, and fee-based services to meet customer needs.

The position requires consultative sales, knowledge of retail products, and collaboration with partners to provide holistic financial solutions while maintaining risk