Retail Personal Banker II: Growth, Cross-Sell & Service

Fifth Third Bank; Chicago (IL); On-site; USD 44,000 - 70,000; Full time

Job summary

Fifth Third Bank in Chicago, Illinois is seeking candidates for a Retail Personal Banker II program. The role includes a 4‑8 week onboarding with rotations in Operations and Sales & Service, culminating in a certification to demonstrate skills for a Retail Personal Banker role.

The position emphasizes consultative sales, deposits, loans, and retention of customers. The program trains in cross-selling, risk awareness, and adherence to policies.

Qualifications

• College degree or equivalent experience.
• Experience in the financial industry preferred.
• Ability to perform cross-sell and analyze financial information.

Responsibilities

• Use consultative sales process and needs assessment to identify customer financial needs.
• Maintain knowledge of Retail products and cross-sell appropriately.
• Develop relationships with business partners and refer customers for holistic solutions.
• Meet/exceed customer experience and production goals while ensuring risk controls.

Skills

Sales experience

Customer service

Math skills

Communication

Education

College degree or equivalent

Job description

Fifth Third Bank in Chicago, Illinois is seeking candidates for a Retail Personal Banker II program. The role includes a 4‑8 week onboarding with rotations in Operations and Sales & Service, culminating in a certification to demonstrate skills for a Retail Personal Banker role.

The position emphasizes consultative sales, deposits, loans, and retention of customers. The program trains in cross-selling, risk awareness, and adherence to policies.