Retail Personal Banker II – Eastgate

Fifth Third; Cincinnati (OH); Vor Ort; USD 40.000 - 56.000; Vollzeit

Zusammenfassung

Fifth Third Bank in Cincinnati, OH is seeking a Retail Personal Banker II candidate who will complete a 4-8 week onboarding and education program with rotations in Operations and Sales & Service. The role emphasizes consultative selling of deposits, loans and services while building lasting customer relationships.

Selected candidates will demonstrate skills in financial needs assessment, cross-selling, and providing exceptional service.

Qualifikationen

• College degree or work experience providing transferrable skills or combination of education and experience.
• Experience in the financial industry preferred.
• Demonstrated ability to develop comfort level with sales activities designed to acquire new consumer household and small business customers and/or cross-sell to established customers.
• Must be able to demonstrate understanding of advanced math functions that will allow for analysis of credit and financial information.
• Ability to professionally represent Fifth Third Bank in terms of appearance and verbal/written communication.
• NMLS registration is required at time of employment.

Aufgaben

• Use the consultative sales process and Financial Needs Assessment to build a thorough customer profile and identify current and future financial needs.
• Maintain an in-depth knowledge of Retail consumer and small business products/services and recommend appropriate solutions using our value proposition.
• Utilize CAMP and other approved Marketing tools to proactively reach out to customers and set appointments for periodic financial reviews.
• Primarily focused on cross-selling to existing customer base and engaging in outside sales activities.
• Establish close working relationships with assigned Business Partners, referring customers when appropriate to provide timely, holistic financial solutions.
• Consistently meet/exceed customer experience and production goals and enhance year-over-year revenue growth.

Kenntnisse

Sales experience

Customer service

Communication

NMLS registration

Ausbildung

College degree or work experience

Jobbeschreibung

Fifth Third Bank in Cincinnati, OH is seeking a Retail Personal Banker II candidate who will complete a 4-8 week onboarding and education program with rotations in Operations and Sales & Service. The role emphasizes consultative selling of deposits, loans and services while building lasting customer relationships.

Selected candidates will demonstrate skills in financial needs assessment, cross-selling, and providing exceptional service.