Retail Personal Banker II: Consultative Sales & Growth

Fifth Third Bank, National Association; United States; On-site; USD 42,000 - 54,000; Full time

Job summary

Fifth Third Bank is seeking candidates to join a Retail Personal Banker II program in Valparaiso, IN. Selected hires will complete a 4-8 week onboarding with rotations in Operations and Sales & Service, culminating in a certification and placement within the Retail Personal Banker family.

The role emphasizes sales development and relationship building, promoting deposits, loans, and services while delivering exceptional customer care.

Qualifications

• Experience in financial services and ability to analyze customer needs.
• Ability to demonstrate consultative sales and service processes.
• Strong communication and relationship-building skills.

Responsibilities

• Use consultative sales process and Needs Assessment to identify financial needs.
• Maintain in-depth knowledge of Retail products and recommend solutions.
• Proactively reach out to customers and set appointments for financial reviews.
• Cross-sell to existing customers and engage in outside sales activities.
• Collaborate with Business Partners to provide holistic financial solutions.
• Meet or exceed customer experience and production goals.

Skills

Sales skills

Financial needs analysis

Customer service

Cross-selling

Communication

Education

College degree or equivalent

Job description

Fifth Third Bank is seeking candidates to join a Retail Personal Banker II program in Valparaiso, IN. Selected hires will complete a 4-8 week onboarding with rotations in Operations and Sales & Service, culminating in a certification and placement within the Retail Personal Banker family.

The role emphasizes sales development and relationship building, promoting deposits, loans, and services while delivering exceptional customer care.