Retail Personal Banker I – Training Path & Growth

Fifth Third Bank, N.A.; Highland Park (TX); On-site; USD 68,000 - 83,000; Full time

Job summary

Fifth Third Bank, N.A. in Dallas, TX is offering a Retail Personal Banker I program designed to train candidates into a customer-focused banking role. The program includes on-boarding, rotations in operations and Sales & Service, and a certification upon completion.

The role emphasizes consultative selling to identify financial needs, building relationships, and contributing to branch goals while following bank policies and risk guidelines.

Qualifications

• Experience in the financial industry preferred.
• Ability to develop comfort with sales activities to acquire customers.
• Ability to analyze financial information using basic math.
• Professional appearance and clear communication.
• Knowledge of Retail policies and procedures.

Responsibilities

• Use consultative sales to build customer profiles and identify financial needs.
• Maintain knowledge of Retail products/services and recommend solutions.
• Set appointments for periodic financial reviews.
• Cross-sell to existing customers and engage in outside sales activities.
• Refer customers to business partners for holistic solutions.
• Meet or exceed customer experience and revenue goals.

Skills

Financial services experience

Sales experience

Math skills

Professional representation

Retail policies knowledge

NMLS/S.A.F.E. Act familiarity

Education

College degree or transferable experience

Job description

Fifth Third Bank, N.A. in Dallas, TX is offering a Retail Personal Banker I program designed to train candidates into a customer-focused banking role. The program includes on-boarding, rotations in operations and Sales & Service, and a certification upon completion.

The role emphasizes consultative selling to identify financial needs, building relationships, and contributing to branch goals while following bank policies and risk guidelines.