Retail Personal Banker I — Growth & Solutions

Fifth Third Bank; Plano (TX); On-site; USD 42,000 - 54,000; Full time

Job summary

Fifth Third Bank in Coppell, Texas is recruiting for a Retail Personal Banker I through a 4-8 week onboarding and education program. The role emphasizes consultative sales, building relationships with customers, and handling teller transactions as part of the platform staff.

A certification follows to validate skills for the Retail Personal Banker family. The position stresses risk awareness, ethical conduct, and delivering a positive customer experience while meeting sales and service goals

Qualifications

• Experience in the financial industry preferred.
• Ability to develop comfort level with sales activities to acquire new customers.
• Strong verbal and written communication skills.
• Understanding of basic math functions for credit and financial analysis.

Responsibilities

• Use consultative sales to identify customer financial needs.
• Maintain knowledge of Retail products and recommend suitable solutions.
• Cross-sell to existing customers and engage in outside sales activities.
• Coordinate with partners to provide holistic financial solutions.
• Meet customer experience and production goals.
• Promote ethical behavior and risk management.

Skills

Sales experience

Customer service

Communication skills

Numerical analysis

Financial industry knowledge

Education

College degree or work experience

Job description

Fifth Third Bank in Coppell, Texas is recruiting for a Retail Personal Banker I through a 4-8 week onboarding and education program. The role emphasizes consultative sales, building relationships with customers, and handling teller transactions as part of the platform staff.

A certification follows to validate skills for the Retail Personal Banker family. The position stresses risk awareness, ethical conduct, and delivering a positive customer experience while meeting sales and service goals