Retail Personal Banker I - Training & Growth Path

Fifth Third; United States; On-site; USD 38,000 - 52,000; Full time

Job summary

Fifth Third Bank in Plano, Texas is seeking a Retail Personal Banker I in a structured onboarding program with rotations in operations and Sales & Service. The role centers on using a consultative process to identify and meet customer financial needs, while handling teller transactions and supporting the platform team.

The program includes a certification path to demonstrate required skills and the opportunity to collaborate with Mortgage, Small Business, and Investment partners, with travel for

Qualifications

• College degree or work experience providing transferrable skills.
• Experience in the financial industry preferred.
• Ability to develop comfort with sales activities to acquire customers.

Responsibilities

• Use consultative sales to build customer profiles and identify needs.
• Maintain knowledge of Retail products and recommend solutions.
• Set appointments for periodic financial reviews and cross-sell.
• Collaborate with partners (Mortgage, Small Business, Commercial, Investment).
• Meet customer experience and revenue goals while protecting information.

Skills

Sales experience

Customer service

Communication

Professional appearance

Education

College degree or transferable experience

Job description

Fifth Third Bank in Plano, Texas is seeking a Retail Personal Banker I in a structured onboarding program with rotations in operations and Sales & Service. The role centers on using a consultative process to identify and meet customer financial needs, while handling teller transactions and supporting the platform team.

The program includes a certification path to demonstrate required skills and the opportunity to collaborate with Mortgage, Small Business, and Investment partners, with travel for