Personal Banker I: Training & Certification Path

Fifth Third Bank, N.A.; Dallas (TX); On-site; USD 68,000 - 83,000; Full time

Job summary

Fifth Third Bank, N.A. in Dallas, TX is launching a Retail Personal Banker I program. Selected candidates will rotate through operations and Sales & Service, completing onboarding and earning a certification to perform in the Retail Personal Banker job family.

The role emphasizes consultative sales to identify customer needs, cross-selling, and building relationships across the Financial Center and Bank Mart environments.

Qualifications

• College degree or transferable work experience.
• Experience in the financial industry preferred.
• Ability to develop comfort with sales activities to acquire new customers and cross-sell.
• Ability to analyze credit and financial information.
• Strong communication and professional appearance.

Responsibilities

• Use consultative selling to identify customer needs.
• Maintain knowledge of Retail products and propose solutions.
• Coordinate with CAM P and other tools to set appointments for financial reviews.
• Cross-sell to existing customers and engage in outside sales activities.
• Collaborate with partners to refer customers for holistic financial solutions.
• Meet or exceed customer experience and revenue goals.

Skills

Sales experience

Customer service

Mathematical ability

Professional communication

Education

College degree or transferable work experience

Job description

Fifth Third Bank, N.A. in Dallas, TX is launching a Retail Personal Banker I program. Selected candidates will rotate through operations and Sales & Service, completing onboarding and earning a certification to perform in the Retail Personal Banker job family.

The role emphasizes consultative sales to identify customer needs, cross-selling, and building relationships across the Financial Center and Bank Mart environments.