Retail Personal Banker I: Training & Growth Track

Fifth Third Bank; Alameda (CA); On-site; USD 44,000 - 70,000; Full time

Job summary

Fifth Third Bank is seeking candidates for the Personal Banker I role in California. This program-nurtured path leads to a Retail Personal Banker I position after a 4-8 week onboarding with rotations in operations and Sales & Service.

The role focuses on using consultative sales to meet customer financial needs and to acquire new households while also handling teller transactions. The position emphasizes risk awareness, policy adherence, and professional conduct.

Qualifications

• College degree or work experience providing transferrable skills or a combination of education and experience.
• Experience in the financial industry preferred.
• Demonstrated ability to develop comfort with sales activities to acquire new customers or cross-sell to existing customers.
• Must understand advanced math functions for analyzing credit and financial information.
• Professional appearance and verbal/written communication to represent Fifth Third Bank.

Responsibilities

• Use consultative sales process to build a customer profile and identify financial needs.
• Maintain knowledge of Retail products and services and suggest solutions.
• Reach out to customers and set appointments for financial reviews.
• Cross-sell to existing customers and engage in outside sales activities.
• Collaborate with partners to provide timely, holistic financial solutions.
• Meet or exceed customer experience and production goals.

Skills

Sales aptitude

Financial services

Math proficiency

Professional communication

Retail policies

NMLS/SAFE registration

Education

College degree or equivalent experience

Job description

Fifth Third Bank is seeking candidates for the Personal Banker I role in California. This program-nurtured path leads to a Retail Personal Banker I position after a 4-8 week onboarding with rotations in operations and Sales & Service.

The role focuses on using consultative sales to meet customer financial needs and to acquire new households while also handling teller transactions. The position emphasizes risk awareness, policy adherence, and professional conduct.