Retail Personal Banker I: Training & Growth Track

Fifth Third Bank; Watsonville (CA); On-site; USD 44,000 - 70,000; Full time

Job summary

Fifth Third Bank in Watsonville, California is seeking a Personal Banker I as part of a 4–8 week onboarding program with rotations in operations and Sales & Service. The role includes a certification upon completion to advance within the Retail Personal Banker family, combining teller duties with proactive customer financial needs assessments.

The position emphasizes cross-selling, strong customer service, and building relationships across partners while adhering to bank policies and risk

Qualifications

• College degree or work experience providing transferrable skills.
• Experience in the financial industry preferred.
• Demonstrated ability to develop comfort level with sales activities to acquire new customers and cross-sell.

Responsibilities

• Use consultative sales to identify customer financial needs.
• Maintain knowledge of Retail products and recommend solutions.
• Cross-sell to existing customers and engage in outside sales activities.
• Establish relationships with business partners to provide holistic financial solutions.
• Meet production goals and drive revenue growth.

Skills

Sales experience

Customer service

Communication

Math & analysis

Cross-selling

Education

College degree

Finance industry experience

Job description

Fifth Third Bank in Watsonville, California is seeking a Personal Banker I as part of a 4–8 week onboarding program with rotations in operations and Sales & Service. The role includes a certification upon completion to advance within the Retail Personal Banker family, combining teller duties with proactive customer financial needs assessments.

The position emphasizes cross-selling, strong customer service, and building relationships across partners while adhering to bank policies and risk