Retail Personal Banker I - Training & Growth Path

Fifth Third; Venice (FL); On-site; USD 42,000 - 52,000; Full time

Job summary

Fifth Third Bank in Venice, FL is seeking a Personal Banker Associate I to begin through a 4–8 week onboarding and education program with rotations in operations and Sales & Service. The Personal Banker I is a Financial Center position focused on consultative sales to identify and meet customer needs.

The role requires building customer profiles, cross-selling products, handling teller tasks, and collaborating with partners to provide holistic financial solutions while maintaining a high

Qualifications

• College degree or work experience providing transferrable skills, or, combination of education and experience.
• Experience in the financial industry preferred.
• Demonstrated ability to develop comfort level with sales activities designed to acquire new consumer household and small business customers and/or cross-sell to established customers.
• Must be able to demonstrate understanding of advanced math functions that will allow for analysis of credit and financial information.
• Ability to professionally represent Fifth Third Bank in terms of appearance and verbal/written communication.
• This position requires S.A.F.E. Act registration at the time of employment through the Nationwide Mortgage Licensing System (NMLS).

Responsibilities

• Use the consultative sales process and Financial Needs Assessment to build a thorough customer profile and identify current and future financial needs.
• Maintain an in-depth knowledge of Retail consumer and small business products/services and recommend appropriate solutions using our value proposition.
• Utilize CAMP and other approved Marketing tools to proactively reach out to customers and set appointments for periodic financial reviews.
• Primarily focused on cross-selling to existing customer base and engaging in outside sales activities as directed.
• Establish close working relationships with assigned Business Partners, referring customers when appropriate to provide timely, and holistic financial solutions.
• Consistently meet/exceed customer experience and production goals and enhance year-over-year revenue growth.
• Provide guidance to CSRs with respect to the sales and referral process.
• Promote customer satisfaction with a friendly, helpful demeanor and professionalism.

Job description

Fifth Third Bank in Venice, FL is seeking a Personal Banker Associate I to begin through a 4–8 week onboarding and education program with rotations in operations and Sales & Service. The Personal Banker I is a Financial Center position focused on consultative sales to identify and meet customer needs.

The role requires building customer profiles, cross-selling products, handling teller tasks, and collaborating with partners to provide holistic financial solutions while maintaining a high