Retail Personal Banker I: Training & Growth Path

Fifth Third Bank; Bowling Green (KY); On-site; USD 32,000 - 46,000; Full time

Job summary

Fifth Third Bank in Bowling Green, KY is seeking a Retail Personal Banker I to begin with a 4-8 week onboarding program and rotations in operations and Sales & Service. You will learn the consultative sales process and work toward becoming a Retail Personal Banker within the bank's network.

The role focuses on developing relationships, cross-selling core products, handling teller transactions, and partnering with specialists to meet customer needs.

Qualifications

• Demonstrated ability to build rapport with customers and identify needs.
• Ability to convey complex financial concepts in simple terms.
• Comfort with sales activities to acquire new households and cross-sell.
• Professionalism in appearance and written/verbal communication.

Responsibilities

• Use consultative selling to assess customer needs and propose solutions.
• Develop relationships with customers and refer them to appropriate specialists when needed.
• Handle teller transactions accurately and efficiently as part of daily duties.
• Support branch leadership and participate in onboarding activities for new customers.

Skills

Sales aptitude

Customer service

Communication skills

Professional appearance

Financial product knowledge

Education

College degree or experience

Job description

Fifth Third Bank in Bowling Green, KY is seeking a Retail Personal Banker I to begin with a 4-8 week onboarding program and rotations in operations and Sales & Service. You will learn the consultative sales process and work toward becoming a Retail Personal Banker within the bank's network.

The role focuses on developing relationships, cross-selling core products, handling teller transactions, and partnering with specialists to meet customer needs.