Personal Banker I — Growth & Customer-First Banking Role

Fifth Third; Gaylord (MI); On-site; USD 38,000 - 48,000; Full time

Job summary

Fifth Third Bank in Gaylord, Michigan, is seeking a Personal Banker Associate I to begin with a nine-week onboarding and education program that includes rotations in operations and Sales & Service, culminating in a certification for the Retail Personal Banker family.

The role emphasizes consultative sales to identify customers' financial needs, cross-selling, and delivering exceptional service while maintaining risk controls.

Qualifications

• College degree or equivalent work experience; finance background preferred.
• Experience in financial services and sales recommended.
• Strong math and analytical abilities for credit and financial data.
• Excellent communication and professional presentation.

Responsibilities

• Use consultative sales to identify and meet customer financial needs.
• Cross-sell Retail products to new and existing customers.
• Support account opening, loan and card processes as needed.
• Maintain customer relationships and meet production goals.

Skills

Sales ability

Financial services knowledge

Math skills

Communication

Professional appearance

Education

College degree

Job description

Fifth Third Bank in Gaylord, Michigan, is seeking a Personal Banker Associate I to begin with a nine-week onboarding and education program that includes rotations in operations and Sales & Service, culminating in a certification for the Retail Personal Banker family.

The role emphasizes consultative sales to identify customers' financial needs, cross-selling, and delivering exceptional service while maintaining risk controls.